Kenmore Elite 45986 Front Load Washer Logo
Posted on Mar 16, 2009
Answered by a Fixya Expert

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Kenmore Elite HE3 water is leaking out the front door

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Anonymous

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  • Expert 107 Answers
  • Posted on Mar 17, 2009
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These are notorious for the door boot leaking. Look for any tears, rips, pinholes in the door boot. Also make sure the door is parallel with the machine. Most likely it's the boot. Parts about 100.00. Labor can run from 110-140 depending where you go.

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  • Posted on Feb 05, 2010
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Service tech came out on our HE3t water leaking out the front door and couldn't find anything wrong. He said it was probably because we were not using the right detergent. Have to use the HE3 approved low suds detergent or the suds will push the water level to the front door gasket and cause a leak. Haven't proven that theory yet but am going to buy the correct detergent and give it a try.

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Anonymous

  • 15935 Answers
  • Posted on Sep 11, 2010

SOURCE: My Kenmore Elite HE3 Model 42822 has a leak at the rubber bellow. Do I have to remove the front panel to replace the bellow or just the bottom panel and the spring outside the bellow.

A lot of concerns have been raised about door bellows molding, mildewing, and/or ripping and needing replaced. A replacement bellow isn’t cheap (prices vary, but are around $75-80), so hopefully these helpful steps will eliminate the need to call a repair service and pay the additional labor charges. This is a repair of MODERATE difficulty. Just follow these steps:

1. Unplug the washer.
2. Remove the washer top panel by removing the three torx-type screws (or 7mm) where it attaches in the rear of the washer. The panel should slide back, and then lift off.
3. Remove the operator console by removing the dispenser and the scew(s) behind it. Take a putty knife and insert it under the console seam right above the door. If you push in slightly while pulling outwards the panel pops off. Use care not to pull or damage any of the wiring. You can leave the wires attached and simply lay the console across the top of the washer out of the way.
4. Locate the wire hoop retainer around the rubber door boot. It is located behind the rubber seam where it attaches to the door frame. Follow this hoop around to the bottom of the door opening and locate the wire tension spring. Gently pry this spring apart and pull the wire hoop from the groove. Pull the rubber boot from the frame and push it inside towards the wash tub. You will also have to remove the door boot from the fill tube on the left hand side of the door opening. There is a small wire clamp holding it in place.
5. Remove the three screws that hold the door latch assembly in place. This is on the right hand side of the door opening. You can leave the latch in place as long as you remove the screws and push it inside slightly to remove it from the front casing of the washer.
6. Remove the door by removing the screws holding the hinges in place. Use care to support the door hinges when loosening. They can bend. Set the door aside in a location where it will not get stepped on or broken.
7. Remove the lower kick panel under the door. There are 3 screws under the bottom edge holding it in place. Sometimes the panel can stick. A slight tap on either side will knock it free.
8. Remove the front washer casing by removing the four remaining screws that are holding it in place. There should be two at the top and two at the bottom. Set the front casing aside.
9. Remove the old door boot by locating the large clamp that attaches it to the wash tub. Loosen the 7mm nut and the boot will detach from the tub. Also remove the boot from the fill tube coming from the dispenser.
10. Install new door boot on the wash tub and install clamp. There should be instructions that come with the door boot with guide marks to ensure you align it correctly. Once you have the boot in place, tighten the clamp enough to where it is snug. DO NOT over-tighten or you may damage the tub and or clamp. In most cases the clamp will break.
11. Once you have the boot in place, re-install everything in the reverse order of how I explained to disassemble. Make sure you connect the door latch assembly BEFORE you re-install the outer portion of the door boot. Also, make sure you install the boot completely over the fill tube. There should be a ridge on the tube where to stop. Sometimes the tube is not inserted all way into the boot and water will leak behind it. The clamp is always difficult to get back in place. If you cannot get the clamp to go back over the tube, you can live without it. Some newer models do not have them installed. Just make sure it is a snug fit where the rubber boot fits ALL the way back to the plastic ridge on the tube.
12. When you get the point where you are ready to install the door boot back over the frame of the door opening ensure you fit it snugly all the way around the door. Beginning at the top of the door, start inserting the wire hoop back into the groove. Make sure to wire spring points towards the bottom. As you work your way around the door to the 4 and 8 o'clock positions, you will need to maintain some constant downward pressure while pulling the spring apart in order to snap it back into place. It would be advisable to use a second set of hands to hold the wire hoop in place while doing this as it has the tendency to want to come out of the groove.
13. Once the door boot is back in place, re-install the operator console and washer top.
14. At the operator console, select DRAIN SPIN, NO SPIN and press any button under OPTIONS 4 times (has to be the same button, though). This will place the washer in diagnostics mode. You should hear the door latch lock and "C00" will be displayed on the console. The washer will run through a series of tests filling the tub, tumbling, draining, and then a final spin. If you do not wish to wait for the test to complete you can press CANCEL at any time. The test checks out everything and takes about 15 minutes. Look for any leaks.


Step 6--Removing the door. After you remove the three screws in Step 5, there is only one screw to remove in step 6 on my model. It was hidden behind a plastic cover that makes the hinge look pretty. You'll see on the inside of the door that two plastic prongs/tabs extend into holes in the hinge. If you push on them laterally and pull out, the tabs will pop out. Outside the door on the left side of the machine, you'll see the plastic cover that is connected to those plastic tabs and is hiding the hinge. On the outside cover piece, there is a flat tab that extends up into the plastic housing above it. If you gently pull the cover downward and out the whole plastic cover will come off revealing the one screw that needs to be removed to take the door off.
Step 7--Removing the Kick Panel. The middle screw is more difficult to reach than the sides. You may need an extension for your screwdriver and/or shims or a helper to prop up the washer while you remove the middle screw.
Step 8--Removing the washer casing. The step says to remove the screws and set the casing aside. My model (2005-ish) has wires connected to it. Rather than being able to remove it, it swings open like a door with the wires as the hinge. I simply used a box to prop up the outside part of the door so it did not sag and stress the wires.
Step 9--After you remove the old rubber bellow, you will likely see a lot of dirt, mold, and junk where the bellow was. Clean that stuff off with a cloth sprayed with a gentle cleanser before installing the new bellow. We replaced our bellow because of mold and mildew and bad smelling stuff. That dirt and junk is part of the problem. Clean it up before you install the new clean bellow.

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Ron Coons

  • 2651 Answers
  • Posted on Mar 10, 2008

SOURCE: Leaking Kenmore elite he3 washing machine

removethe lower acess panel 3 screws across the bottom , run the cycle and watch to see where exctly the leak is coming from it should be quite apparent

Anonymous

  • 2 Answers
  • Posted on Mar 02, 2009

SOURCE: kenmore front load he3 washer: door wont unlock

happened to me once - I just unplugged the machine - waited a minute and plugged it back - it - then used cancel button

Anonymous

  • 4090 Answers
  • Posted on Aug 01, 2009

SOURCE: Kenmore Elite HE3 front load washer door locking mechanism issue

1. Remove the lower panel under the door by loosening the three screws under the bottom edge on the front of the washer. HINT: If you prop up the front feet of the washer with some small blocks of wood, this will make access to the screws much easier.
2. With the screws removed, the lower panel should drop down then come off. If the panel sticks, a light tap on either side will knock it loose.
3. Reach your hand up inside the washer behind the front casing on the right-hand side. This is where the door latch assembly is located.
4. At the bottom of the door latch assembly is a small pull tab. This is the manual release for the door. Pull the tab straight down and the door will come open.

Sometimes these doors will not unlock for whatever reason. If there are no error codes being generated, this could have just been a momentary glitch. If you see "Fdl" or "Fdu" error codes, these are usually indications of a failed door latch assembly and will require replacement.

Anonymous

  • 5911 Answers
  • Posted on Sep 18, 2009

SOURCE: my kenmore elite HE3 front oading washer says 02F

"F02" is a Long Drain error code. This indicates that you have an obstruction in the drainage system. More than likely you probably have a clog in the drain pump. The following link explains:

http://www.fixya.com/support/r615268-f02_error_code_whirlpool_duet_kenmore

Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris can commonly clog in this area as well causing the drain cycle to fail.

If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.

NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced.

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