Kenmore Elite - Recent Questions, Troubleshooting & Support


AC h1 is actually AC hi error which means input voltage is too high. Wait for sometime for voltage to stabilize Washing machine will automatically start. If not call electrician to check electrical fault for high voltage

Kenmore Elite... | Answered on Aug 16, 2018


F25 indicates a possible drive motor tachometer error. (NOTE: The tech sheet is located behind the front quarter panel- remove the three hex head screws at the very bottom to remove the panel. The tech sheets will be folded up in a little plastic pouch.

The f25 error code is a motor tachometer error. To determine the problem you will have to remove the top cover and the front access panel. On some models, the rear panel will have to be taken off for easier access to the motor control. Now with the washer-unplugged remove the each plug one at a time and make sure the pins in the connector are not bent then reseat them on the board. Now retest the washer. If the washer still fails, you will need a meter to ohm the motor.

With the washer unplugged, locate the motor harness. Now unplug the motor connector to ohm the motor. Follow the list below to check the motor.

* Pin 1 to 3 6 ohms
* Pin 1 to2 6 ohms
* Pin 2 to 3 6 ohms
* Pin 4 to5 115 ohms

If the readings are close to what is listed above the motor is fine.

Live voltage checks are dangerous, and possibly deadly. Exercise caution at all times. If you are not comfortable working with live electricity I suggest you call an experienced service technician. I have provided you with a wire diagram with what the voltages should be. If the voltages are correct I would then recommend that you replace the motor control.


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Kenmore Elite... | Answered on Jul 14, 2018


Take the front panel off your washer. Inside the washer attached to the side you should find a manual that will help you with the error codes.

Kenmore Elite... | Answered on Jul 09, 2018


does it drain out all the water? after it stops or is there still water sitting in the tub?

Kenmore Elite... | Answered on Jul 03, 2018


As I have not received a response, I'm assuming these hints have taken care of your problem. If you have any more troubles, feel free to drop me a note back.

Kenmore Elite... | Answered on May 05, 2018


Hi

Error code F 35 means ANALOG PRESSURE SENSOR FAILURE. There is any malfunction of the component detected by the Steamer Electronic Board. Please check whether the pressure hose is fixed firmly, and the air trap is not blocked. Make sure the hose is not plugged. If this doesn't resolve the issue then it is a problem with the water level pressure switch operation. There could be a blockage in the air dome or pressure switch hose. The air dome is located on the back of the tub on the left hand side. If the pressure switch hose and the air dome is clear of any blockages, then there is an issue with the water level pressure switch, you would need to replace it. Hope this helps...please post back for further assistance.

Daniel

Kenmore Elite... | Answered on Apr 18, 2018


If you take the front off in the lower right you will find a pump motor that controls the drain flow. This may defective. Use a shop vac to empty the water in washer if needs be. But remove and test this pump.

Kenmore Elite... | Answered on Apr 14, 2018


Okay the bad news is most likely the bearings in the back of the front load drum are damaged and there may even be some cracking in the back this is causing it not to spin properly it will not be able to work for much longer and if you would need a major repair to fix many cases it is not worth fixing front loader because the average repair cost is around $400 you might want to get it looked at by an appliance professional but most expensive see the links below for more information Replacing the bearings on Kenmore HE3t front load washer Part 1 By How to...

Kenmore Elite... | Answered on Mar 05, 2018


If your washing machine is still under the manufacturers warranty I don't believe Sears should be charging you anything for the call. But, if you wish to steer clear of that mess and repair the washer yourself, I can give you some advice. The problem is your door latch assembly. The "Fdl" displayed is a failed door latch error code. If it is occurring intermittently right now, you are simply going to buy some time before it eventually goes bad. When it does, the washer will not run. The part number is 1094190 and costs about $50. Just to be sure, post back with comments as to your model number (located along the door frame opening) and I will research to ensure the part number is correct. The latch assemblies have not changed over recent years and are interchangeable between model numbers. If you still wish to repair yourself, I can also give you step-by-step instructions. It is not a difficult repair, but it is a little tedious. Let me know. I hope this helps you.

Kenmore Elite... | Answered on Feb 25, 2018


a repair service for sure .

Kenmore Elite... | Answered on Feb 15, 2018


what's the model number,this is a drain problem to long to drain,check the pump to see if anything is in there blocking it or you have a bad pump.

Kenmore Elite... | Answered on Feb 07, 2018


you NEED to buy real washing soap from a store. I recommend Tide because you may be mixing wrong ingredients or not adding something. If buying new/real soap doesnt work i would go to a sears or email sears at their website and tell them.

Kenmore Elite... | Answered on Feb 03, 2018


The F35 error code indicates a problem with the analog pressure sensor, air hose or air trap. If the hose and trap are good you will need to replace the pressure sensor

The "Sud" error code indicates too much or the wrong kind of laundry soap was used. Be sure to use only HE (high efficiency) detergent on this model of washer.

Please see the links provided below for access instructions & other troubleshooting tips covering the error codes displayed:
- Link 1
- Link 2

Hope this helps (remember to rate this free answer and leave some testimonial).

Kenmore Elite... | Answered on Jan 26, 2018


The tub support bearing may be worn.

Kenmore Elite... | Answered on Jan 23, 2018


Check the element, level switch pipework and the drum motor. If its a few minutes into the cycle then most likely one of these

Kenmore Elite... | Answered on Jan 18, 2018

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