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Please post a new help request here on FixYa and include the full model number from the tag in the cooking cavity or elsewhere on the microwave, such as the door frame, controller frame, etc. and detailed symptoms and when they occur.
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Possibly, but I would first suspect the connector that goes to the thermostat, since you say it melted.
You should cut back both wires an inch or so until you get bright shiny copper (not dull or pinkish color).
Then install new connectors. They're usually standard 3/16" or 1/4" crimp-on fast-on type connectors. You should be able to get connector from places like Walmart, Radio Shack or an automotive store.
There's a YouTube video (not mine) showing how to crimp connectors here.
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Check primary and secondary interlock (door) switches. DISCHARGE high voltage components first with no power applied prior to
touching anything in the unit. Failure to discharge High Voltage
Components can result in death
Typically, a no heat condition is the fault of burned door safety interlock switches. Check the switches with a contuinity meter. The no turning condition may be a belt.
You will have to remove the shell in both cases to make this repair.
Yes - please buy a new one.
Unfortunately microwaves have 2 positions - working or dead!.
The cost to resurrect from the dead is all out of proportion with the cost of buying a new one which will have at least a 12mths guarantee
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