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Agitator not working in top load kenmore. - Kenmore Washing Machines

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Set the timer to spin and turn it on.
Does it spin?
If yes,
Replace the agitator dogs.
If no, replace the direct drive coupling on the motor.

Posted on Mar 04, 2009

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Top portion agitator not working - Kenmore 110.27812692


If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only one way.

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:


http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?modelNumber=110.27812692

and you'll see a list of major sub-components with diagrams and parts.

Look at the section on the Sears site for Agitator, basket and tub.

See the part "Dog, agitator "

Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive.

Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator should turn in one direction only.

Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.

Also see the following illustrated description of the above.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=136&osCsid=0da65cea0e338fe930b1fde153a243f0

Apr 27, 2010 | Kenmore Washing Machines

1 Answer

The upper portion of the agitator (Kenmore Series 80 top load)stopped spinning as if the thread has stripped. What parts need to be replaced?


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

Basic top load, direct drive Whirlpool / Kenmore washers with two piece agitators use "agitator dogs" to allow the top section of the agitator to turn in one direction only.

These are plastic pieces and over time can wear.

See the following for how to replace them.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=136&osCsid=71493d5cab3d7784ad8aa7cde8e5e5d4


Nov 17, 2009 | Kenmore 24032\24036 Top Load Washer

1 Answer

I have a kenmore top load washer, The top part of


If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only one way.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

The top section of a two part agitator is designed to turn only one way. If the "agitator dogs" in it are worn, it wont agitate either way.

Look at the section on the Sears site for Agitator, basket and tub.

Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive.

Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator should turn in one direction only.

Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.

Also see the following on how to do it.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=136

Oct 28, 2009 | Kenmore Washing Machines

1 Answer

My washing machine spins but does not aggitate what do i need to do?


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

Also see the Whirlpool / Kenmore installation and operations manual for top load direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

Also look at the Whirlpool parts list for top load direct drive commercial washers (the consumer model is basically the same.)

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf


The Whirlpool / Kenmore top load direct drive washer uses an agitate shaft from the transmission with splines on its' top that fit into slots in the agitator. If the slots in the agitator are damaged / worn, the washer may not agitate.

Remove the fabric softener dispenser, remove the top agitator cap (a short screwdriver works well), and you'll see a 1/2" square drive bolt. Use a 1/2" socket extension to remove the bolt, pull up on the top agitator and carefully turn it over. You should see four plastic "dogs" that allow the top agitator to turn one way only. If they are worn, they are easily replaced.

After removing the top agitator, you should see a bolt (I think it's 5/8").

Carefully remove the bolt and the rubber washer under it and the main agitator should come off. You'll see the top of the transmission agitator shaft with it's splines. Check them and the slots inside the main agitator.

If the splines on the transmission agitator and main agitator are OK, the washer spins and drains and the timer moves through its' cycle, the problem points to an agitate gear in the transmission itself.

See the parts PDF for the transmission.

Replacing the gear in the transmission is a bit complicated (and messy) but it's a lot less expensive than a $170 transmission.

If you decide that you want to work on the transmission (it's not really that hard) post another question on Fixya and I or someone else should be able to walk you through it.

Oct 09, 2009 | Kenmore 24032\24036 Top Load Washer

1 Answer

Agitator does not work in Kenmore model


the agitator dogs are likely broken/stripped.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Aug 10, 2009 | Kenmore Washing Machines

1 Answer

Agitator looks like its stiped on my kenmore elite top load washer


kenmore top loaders have two piece agitator .down inside there are 4 little plastic pieces called dawgs .top should rachet in one direct. haundi24

Jul 03, 2009 | Kenmore 22422 Top Load Washer

1 Answer

Agitator not working - how do you take it apart - Kenmore 80 Series washer


Pop the top off the agitator. There is a slot for a flat screwdriver on the top side.
Remove the 7/16 bolt.
Pull the agitator apart.
Replace the agitator dogs inside the top part.
Parts about $5.00.at any appliance parts store.

Mar 14, 2009 | Kenmore 23012 Top Load Washer

1 Answer

The agitator works intermittently


Replace the agitator dogs (4 small white/beige plastic parts) inside the agitator, they are worn.
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The part number is 80040.

Mar 02, 2009 | Kenmore 24032\24036 Top Load Washer

1 Answer

Washing machine agitator upper half not working I have a Kenmore Elite


Pull the fabric softener cap off, next pull the top cap off the agitator. Then remove the 7/16 bolt in the center of the agitator. Then you can remove the top part of the agitator.

Nov 09, 2008 | Kenmore 24032\24036 Top Load Washer

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