Question about Epson Expression 800 Flatbed Scanner

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Line in scanned item

I am in the process of scanning pictures from albums. I just recently noticed that many of the pictures have a line through the picture. I have cleaned the glass, but the line still exists....

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  • Albert Howell Feb 04, 2009

    The line appears to be the same each time. I have cleaned the glass but still have the issue. I will try wiping the photographs before scanning. Could anything (like dust) get on the scan module?

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Is the line in the same location everytime? Then the there is dust on the glass. If it keeps shifting, wipe the photographs before scanning. If the line appears same thickness at the same location, may be the scan module is damaged, but this is generally rare.
S. Mohan. Chennai, India

Posted on Feb 04, 2009

  • Mohan Sriraman
    Mohan Sriraman Feb 04, 2009

    If the line is at the same location in the image, it is from the Scanner. There are two possibilities. Either there is dust on the Glass or the Scan module is damaged. If there is dust in the Scan module, the line may appear little jagged (when you zoom you will see steps) at various levels of contrast/brightness. If the scan module is damaged, you will get a very crisp line at  all contrast levels.


    If the location of the line is at different location everytime, then it is casued by the Photograph/document. Then you have to clean the documents before scanning and ofcourse clean the glass to remove the line casued by the previous photograph/document.


    S. Mohan, India

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