DRAIN TROUGH IS PLUGGED OR FROZEN. EMPTY FREEZER AND REMOVE LOWER TRAY TO SEE A HOLE ALL THE WAY IN THE BACK USUALLY IN THE CENTER. CHECK TO SEE IF WATER CAN DRAIN THROUGH BY POURING A CUP OF IT INTO HOLE. IF IT IS FROZEN POUR HOT WATER UNTIL IT THAWS, IF PLUGGED REMOVE THE OBJECT.
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The cause of that drip is going to be a blocked defrost drain in the freezer and the water from the defrost is pooling up in the freezer then when it can't hold anymore it's dripping through the vent in the ceiling of the refrigerator onto the shelfs. By removing the back wall of the freezer you could find the drain on the bottom of the freezer coil. By GENTLY peircing that frozen drain at a 45 degree angle until a small hole is formed in the built up ice it could be totally flushed using warm water once a small opening is made in the ice in the drain.
Removed everything from the freezes. Removed a false bottom from the freezer floor, 2 screws. There was an ice build up under this plastic bottom. I let the ice melt with the de-frost cycle (or frost free cycle). No more water dripping into the refrigerator compartment.
Your refrigerator has a defrost drain blockage behind the evaporator in your your freezer compartment. Some models like yours have leak in the turns as the water leaves the freezer. I recommend that you unplug and remove the cover to the evaporator and check the defrost condensate tray below the evaporator. A wet vacuum cleaner and poring a solution with clorox in the drain will help you clean locate the leak and where the blockage may be downline.. I do have the manual on yours and can help you solve this. Some times this is a factory defect and I can help you solve the freezing drain problem. Let me know, Sea Breeze
the defroster isn't close enough to the drain to be effective. remove the back wall of the inside of the freezer, remove the excess ice. clear out the ice from the drain using hot water and a turkey baster. there is a kit from whirlpool that uses a piece of metal and a screw around the defrost rod, but I found out that a piece of 14 gauge solid core wire with the insulation stripped off works great too. stick the stripped wire into the drain, 2 to 3 inches, and wrap the rest around the defrost rod.
If the freezer is on top then empty out the freezer and remove the bottom and back liner of the freezer compartment usually phillips screws. In the back you will see the freezer coils along with a defrost element. Below these two items u will see a drip tray that collects water from the coils on defrost cycle, in the center of the pan will be a drain hole that connects to a hose that leads to a pan under the refrigerator.Normally the water is collected there and evaporated. The hole in the tray in the freezer is clogged. Thaw it and clean it until you can pour water in it and it goes to the pan down below. please rate me
sounds like you have a clogged defrost drain tube. removing back panel of freezer will give you acess to drain trough, melt away the ice with a hair dryer, youll find a drain hole under there somwhere,pouring boiling water down the drain will clear it pretty quickly( i use a steam machine purchased from the infomercials works awesome, after you clear it and all water drain down tube wrap a piece of solid copper wirearound the heater( black calrod heater right above the drain trough) and stick it in the whole maybe an inch or so. now everythime the heater comes on to defrost it will prevent the hole from freezing over