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Re: avail z990 can't receive text messages
Please have a check with your service provider. If still no help, then try resetting the device.1.Power off the phone.2.Press and hold "Vol+", "Menu", and "Power" key until the phone goes to recovery mode.3.Use "Vol+" and "Vol-" to move the cursor up and down.4.Move cursor to "wipe data/factory reset", press "Back" key to select it.5.Now move cursor down to "Yes - delete all user data" and press "Back" to select it.6.The data will be erased.7.The cursor will be on "reboot system now" at the end, so just press "Back" key to reboot the phone normally. WARNING: All user data will be completely cleared; the phone will be in a factory reset status.
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Subscribe -The text message and e-mail features are supported by the service provider. To use these features, you have to subscribe to the service.
Please contact your service provider for more information on the availability of these services in your area. The service provider will also need to assist you in storing a message center number.
Load Settings - Multimedia Messaging Service (MMS), Short Messaging Service (SMS), and E-mail settings may be available on our website. Please visit our settings area.
If you have subscribed to this service and loaded your settings and are unable to send messages, please contact your service provider
If you do not have at least 2 steady bars of reception strength, text messages or pic messages could fail sometimes. If these fail no matter what signal strength, you should contact your phone provider (StraightTalk).
this is not really a problem but understanding should be clear: Multimedia Messaging Service(MMS)
MMS is a descendant of SMS (Short Messaging Service). MMS extends text messaging to include longer text, graphics, photos, audio clips, video clips, or any combination of the above, within certain size limits.
MMS is frequently used to send photos and videos from camera phones to other MMS phones or email accounts. Most camera phones have MMS, but many non-camera phones have it as well. if it has a photo, video or audio it will automatically be categorize as MMS
While SMS stands for short message service. SMS is also often referred to as texting, sending text messages or text messaging. The service allows for short text messages to be sent from one cell phone to another cell phone or from the Web to another cell phone. purely text:
just leave a comment if you have additional queries... ---a score of 4 is highly appreciated--------if you think this resolution is helpful kindly click on "YES"---- Thank you for choosing fixya Roger
To be able to get a mms message, you have to have the internet service that your wireless provider offers. If you are unable to get the mms, then you need to call your wireless provider to see if you have sms(text)messaging and internet on your account, if not then you can add it and you will be able to receive mms messages.
first off need to know what cellular provider you are using, 2nd all text or picture text. regualar text is classified as SMS pic text is MMS. You may have a corrupt setting, but ill take a guess and post T Mobile setup. if you use someone else dont use these settings.
SMS Messaging: 1.) From the main screen tap the SMS Text icon. 2.) Tap SMS on the Messages menu. 3.) Tap SMS settings on the SMS menu. 4.) Tap either SIM1 or SIM2 on the SMS settings menu, whichever SIM you are setting up at this time for SMS messaging. 5.) Tap Profile settings on the SIM1(2) message settings menu. 6.) Tap on any unused profile to select it, then tap the Edit button on the bottom of the screen. 7.) You should be on the Profile name menu with the name field already highlighted. Go ahead and tap the Edit button at the bottom of the screen. 8.) Tap in the following text between the quotes in the Profile name editor: “T-Mobile” Next tap the Options button at the bottom of the screen. Next tap the Done button. You should be back on the Profile name menu with the new name. 9.) Tap the area below the profile name. The top of the menu should change to read SC address and the bottom of the screen should show a numeral keyboard. Tap in the following text between the quotes in the SC address editor: “+12063130004” Next tap the OK button at the bottom of the screen. 10.) A Save? question box should pop up. Tap the Yes button at the bottom of the screen. You are done setting up SMS messaging for T-Mobile. You can continue to tap the Back button on the bottom of the screen until you exit out of all the menus to the main screen, or simply press the On/Off button once to get back to the main screen. At this point you can test SMS messaging by sending yourself a text message, or continue with other setup of the phone. MMS Messaging: 1.) From the main screen tap the SMS Text icon. 2.) Tap MMS on the Messages menu. 3.) Tap MMS settings on the MMS menu. 4.) Tap Server profile on the MMS settings menu. 5.) Tap either SIM1 or SIM2 on the MMS settings menu, whichever SIM you are setting up at this time for MMS messaging. 6.) Scroll down the list until you come to Profile 8. You can use any profile if need be, but profile 8 is usually the first not already filled. 7.) Tap on Profile 8. Tap Edit profile. 8.) Tap just below Rename profile, then tap on the Edit button at the bottom of the screen. 9.) Clear the current text, then tap in the following text between the quotes “T-Mo MMS” Tap the Options button at the bottom of the screen. Tap the Done button. 10.) Tap the area below Homepage, then tap on the Edit button at the bottom of the screen. 11.) Clear the current text except for “HTTP://”, then tap in the following text between the quotes after the HTTP:// “220.127.116.11/servlets/mms” Tap the Options button at the bottom of the screen. Tap the Done button. 12.) Tap the area below Data account, then tap Select at the bottom of the screen. 13.) Tap GPRS on the Data account menu. 14.) Scroll down the list until you come to T-Mo MMS, the data account set up under the Data Account Services section. Tap on T-Mo MMS to select it. 15.) Tap the area below Connection type, then tap Select at the bottom of the screen. 16.) Tap on HTTP, then tap on OK at the bottom of the screen. 17.) Tap the area below Proxy address, use the numeric keyboard at the bottom of the screen to tap in the following numbers, “216155165050”. The result should look like 216.155.165.050 under Proxy address. 18.) Tap the area below Proxy port, use the numeric keyboard again to tap in the following numbers “8080” to replace the current 0 value. Then tap OK. 19.) The areas under both User name & Password should remain BLANK. If they are not blank, select each, and Edit them by clearing all text. 20.) Next tap the Done button at the bottom of the screen. 21.) A Save? question box should pop up. Tap the Yes button at the bottom of the screen. 22.) Tap the Activate profile button on the T-Mo MMS menu screen, and you should be taken back to the Select profile screen where a big green check mark will be beside the newly saved T-Mo MMS profile.
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am unable to send SMS messages?
As a set limitation to the phone's design, if the SMS Inbox is consumed, the phone's alternative is to send as an MMS.
If a customer is calling and their phone is sending SMS messages as MMS messages, please advise them that they may have an excessive amount of SMS messages in their inbox. Advise them that deleting some or all of these messages should correct the problem. To delete messages: