Question about ZTE Cell Phones

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How do i factory reset my zte concord v768?

I have a zte concord v768 and i tried the hard reset where i turn the phone off and hold the down volume and power button until the android with the arrow shows up but when i press the home button instead of unlocking it just goes black and goes back to the green android. How can i factory reset it??

Posted by Candice Cooper on

  • 3 more comments 
  • mary jesus santacruz Jul 14, 2013

    this actually worked thank you candise cooper

  • mary jesus santacruz Jul 14, 2013


  • Balakrishna Ramasamy
    Balakrishna Ramasamy Nov 15, 2013

    how to reset my samsung s4 handphone

  • Davier Gabbi
    Davier Gabbi Dec 04, 2013

    My zte v768 manages to come on but it just comes on to the point that says stick together, how can i get it to come up

  • Obruche Aki
    Obruche Aki Jun 19, 2017

    I think you have to follow the same process here



2 Answers

Carl Farmer

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Just try with the below steps to hardreset your phone:-
1.Switch off the handset, and press the power-key and volume-down key at the same time until get recovery mode;
2.Press home key get into next interface;
3.There will be four choices:reboot system now;apply update from sdcard;wipe data/factory reset;wipe cache partition;
4.Use "Vol+" and "Vol-" to move the cursor up and down;
5.Move cursor to "wipe data/factory reset," press "menu" key to select it.
6.Then use vol- key to move the cursor to " yes-delete all user data" , press menu key to select it.
7.Then choose reboot system now ,you phone will reboot itself.

Posted on Mar 26, 2013

  • 2 more comments 
  • Candice Cooper Mar 26, 2013

    I tried but when i hit the home key it shows onw line of yellow lettering and just reboots...

  • James Trobaugh May 08, 2013

    I have the same problem, have you found a solution yet?

  • EriknLeslie Montes Aug 07, 2013

    same problem here

  • Jams Jael
    Jams Jael Feb 18, 2014





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I has same problem with ZTE V768 ,
follow thease steps
download adb driver , and fastboot driver
If u already have good.
take out the battery and after few sec put it back and VOL UP + HOLD + POWER ON ) u will see green andriod logo
connect phone
reun CMD and go to adb/tools/fastboot -w and press entre
when se u see sucessfull type fastboot reboot

Posted on Aug 23, 2013

  • bigdawgr6
    bigdawgr6 Sep 15, 2013

    my screen locked uo after i iinstalled a new logic board. i did a hard reset and all was fixed. thanks a lot.



5 Related Answers


Mamoon Haltam

  • 695 Answers

SOURCE: my zte v9 phone wont


Posted on May 10, 2011


  • 61 Answers

SOURCE: customers child has patterned locked

In the emergency dial enter *983*987# and your phone will be unlocked and reseted to factory defaults.

Posted on Jan 26, 2013


  • 1 Answer

SOURCE: my razr phone shows a blue screen with bootloader usb init at the bottom. I have tried pressing the power button at the same time as the # and * buttons and holding them down, but it doesn't work. Whe

you used a regular usb cored. i had the same problem you have to send ut in to get a new one its broken you need a dat cord hope i helped

Posted on May 28, 2009


Naymin Naung

  • 12 Answers

SOURCE: Samsung GT S3850 Corby II hard reset

* Put phone Download mode ( VOL UP + HOLD + POWER ON )
Download these
Follow This Step.

1. Download Multiloader

2. Handphone Download mode - press (Call/Green +volume up + Power ).

3. Samsung USB Drive.

4. S3850XEKC5 Files

5. Picture for Reference.

If u finished, connect phone with the computer in download mode.

and put the necessary files as shown in ref: picture and then click download.

Posted on Dec 13, 2012


  • 2 Answers

SOURCE: Lg EnV VX9900 CLR Button Resets phone.

When you hit the clr button it will go back to the screen you where prior. When your booting up, it will show the Vcast screen. Maybe check your backlight setting.

Posted on Jan 27, 2009

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Related Questions:


I just bought a used ZTE N9130 cell phone when I charged / powered it up the screen is pattern locked. How do I factory reset this phone ?

To perform a hard reset, or factory reset, then there are a number of methods to try:

1) From the home screen, press Menu - Settings - Privacy - Factory data reset - Reset phone. It may ask for a password. Then select Erase everything

If the phone is totally unresponsive, even after a reboot, then try the following methods.

2) While the phone is turned off, press and hold the Volume Up and Volume Down buttons together. Then, while holding these, press and release the Power button (keep holding the volume buttons). The phone should turn on and a menu will appear. Press the Volume down button to navigate to the Recovery option. Press the Volume Up to select (if that doesn't work, use the Power button to select). A yellow triangle and an Android logo will appear. Press the Volume Down and Volume Up button together and a recovery menu should appear. Use the Volume buttons to move to the Wipe data/Factory reset option and then press Power to select. Again, use the Volume Down key to choose Yes and press the Power button again to select.

3) While the phone is turned off, press and hold the Volume Down button. Then, while holding, press and release the Power button. A menu should appear. Use the Volume down key to go to Clear Storage. Use the Power button to select the option. Then when asked to confirm, press Volume Up for Yes.

4) While the phone is off, press and hold down Volume Up + Home + Power buttons at the same time. Then release the buttons when you see the Logo. Use the Volume Down button to go down and the Home or Power key to select. Choose the Wipe data/Factory reset option. Then Select Yes to delete all user data. Then choose to reboot the phone.

5) A final method is to enter the code into your phone's dialer: *2767*3855# This method will not give you an option to reverse the process, so be careful! This method will only work if you can boot into your phone. - See more at:

Forgot mypattern to unlock phone its a concord zte768 I think can u help me

Try these steps:
ZTE Origin hard reset Master Clear/Reset Cricket Origin reset ZTE V768 ,

1. Make sure your phone has been powered off.
2. Hold down Volume up key and press Power key at same time until the screen lights up.
3. Press Home Key to access Android System Recovery screen.
4. Press Volume up\down key to locate wipe data/factory reset, then press Menu key to access factory data reset menu.
5. Select Yes-delete all user data, then press Menu key to confirm wiping data from the phone.
6. When finished, select reboot system now, then press Menu key to restart your phone.
Every data will be erased!

or You can reset your ZTE device's password: Turn off your phone, then turn it on. Select emergency dial. Input *983*987# in emergency dial-up pad. It will restore factory settings and your personal data will be erased.

or from the menu
Privacy: Reset to Factory Settings
1. Touch the Home Key > Apps icon > Settings > Privacy > Factory data reset > Reset phone.
2. Enter six zeros on the screen and touch Erase everything.
WARNING! All your personal information and downloaded applications on your phone will be erased after the factory reset. ZTE Origin V768 Phone Password A password can protect your phone and help prevent unauthorized use. When the phone is password protected, it will ask for the password every time the phone is turned on. Password protection is disabled by default, and the default password is 000000 (six zeros).
Jun 05, 2014 • Cell Phones

My phone is locked because of too many wrong sim network pins

Hi Joe Ricker, Let's try to remove that lock, the only problem here is that you will loose all information and data that is stored in your phone. If that is OK with you, I'll try to explain how to factory reset.
Make sure that you have at least 50% of battery charge. With the phone on, take the battery out and place it back. press the volume down and power key at the same time until you see an android icon with an exclamation mark, while doing this step you will see the original android logo, it's not that one. The one I'm explaining here comes after the original android logo.
Once you see the android with the exclamation mark, let go of the buttons. To activate the recovery tap the home key, now scroll down to wipe data/ factory to highlight it, now tap the menu to select, scroll down to yes and tap the menu.
Repeat the same step for wipe cache.
Back at the main recovery page, scroll up to reboot, tap the menu and you should have a brand new factory reset ZTE 768 with no pattern or lock.

Unlock zte v768 locked

If your ZTE V768 is locked means you can unlock it by visiting where they provide you with unlock code and free unlocking instructions...

Reset concord zte v768

Just reset your phone to factory defaults and all the prior owners info will be deleted.
Apr 18, 2013 • ZTE Score

I want to reset my zte V768 android phone to factory setting but when i dial from the emergency dialing screen it says the reset code is not an emergency number, what should i do?

This hard reset can be done even if the device won't seem to power on.
  1. Make sure that it is OFF.
  2. Press the Volume Up and Power button simultaneously and hold them for few seconds.
  3. When you see the logo appear, release the Power button (but keep holding the Volume Up button).
  4. Next you'll see a menu where you can use the Volume Up & Volume Down buttons to navigate across. Check the option labeled as Wipe Data / Factory Reset using the Power button.
Apr 04, 2013 • Cell Phones

Zte v768 you has tried too many times to unlock

You has tried too many times your phone has been completely locked! This is what is on ny zte v768 . My dad made a pagkage to Poland and i put a different sim card (orange) and put wrong codes mi Imei is - 865074014348

T-Mobile Concord ZTE-V768 problem Locked the screen says "The phone has been flashed with unauthorized softwaree"

Did you try to root ur phone? If yes you wont be able to repair it from the service provider or the manufacturer. If not contact T-Mobile first and check if they can repair it for you.
Mar 05, 2013 • Cell Phones

My Concord shuts down multiple times a day

May have a low memory issue going on.. Turn off any unnecessary features, and try pulling the battery out and putting it back in.. If that doesn't help, you my have to do a hard reset and restore it back to its factory condition... Here are the instructions to reset your phone: To perform a hard reset using hardware keys, follow these steps: Power off the device. Press and hold Volume Down key. Press and hold Power key until the Android and Triangle logo appears on screen. Let go of buttons once the logo appears. Press the device Home key. When the Factory Data Reset option appears, use the Volume keys to scroll to and select it with the Menu key. When Wipe data? appears, use the Volume keys to highlight Yes, and select it with the Menu key. Once Data Wipe Complete appears, use the Volume keys to highlight Reboot System Now and select it with the Menu key. Hope this helps...
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