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It sounds like the ice maker's feeler arm or sensor is not functioning properly. Here are some troubleshooting steps you can try:
Check the feeler arm: The feeler arm is a metal wire that extends from the ice maker and should be resting on top of the ice in the ice bucket. Make sure it is not stuck or blocked in any way. If it is, adjust it so that it can move freely.
Check the sensor: Some ice makers have an infrared sensor instead of a feeler arm. Make sure this is clean and not obstructed in any way.
Reset the ice maker: You can reset the ice maker by unplugging the refrigerator for a few minutes and then plugging it back in. This may help to reset any electronic issues that could be causing the problem.
Replace the ice maker: If none of the above steps work, it may be time to replace the ice maker. You can purchase a replacement ice maker from your local appliance store or online.
Remember to always refer to your owner's manual or consult with a professional if you are unsure about performing any repairs on your appliance.
There are many requests on Fixya.com from people looking for parts for their Ice Cream Maker. I did some checking and found that in fact there seems to be very few good places to purchase parts for Ice Cream Makers. The best places to buy parts seems to be from the manufacturers.
Here are the phone numbers to call to get parts from many of the manufacturers of ice cream makers.
Cuisinart Parts - Cuisinart - 1-800-726-0190
Donvier Parts - Browne USA - 1-302-326-4802
Krups Parts - Krups - 1-800-526-5377
Musso Parts - Electra-Craft - 1-973-623-9370
Richmond Cedar Works Parts - COMPANY OUT OF BUSINESS - NO SOURCE FOR PARTS AVAILABLE (Please do not call us)
Simac Parts - Electra-Craft - 1-973-623-9370
White Mountain Parts - White Mountain - 1-800-343-0065 If you are looking for an Instruction Manual for your Ice Cream Maker here is a good place to start. http://www.makeicecream.com/icecreammaki.html
Here also, is a great place to look for both instruction manuals and parts for ice cream makers. http://www.pickyourown.org/icecreammakermanuals.htm
If you are looking for some homemade ice cream recipes, or just wondering how to use your ice cream maker then here is a good site to check out.
Good Morning Tom, thank you for allowing me to assist you!
If your ice maker has stopped producing ice completely, here are a few simple troubleshooting tips that may help resolve your issue:
It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these: If your ice maker has a small red plastic lever, lower it to lower the wire. If there's no plastic lever, simply lower the wire. In either case, the ice maker should begin producing ice again.
Make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.
When was the last time the filter was changed? Water filters are recommended to be change approximately every 6-9 months depending on your water usage and frequency.
The ice maker fill tube may be blocked with ice or have a clogged water filter. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts!
The water shut-off valve or water-inlet valve, or both, may need replacing. The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.
It's hard to be sure - but it looks like the gear / wheel in your hand has a broken hub. The white part in the middle on the main part in the freezer looks like it was once on the back of the gear.
Provide the manufacturer's name and model number of the fridge / freezer and I will look up the parts for the ice maker and I can verify how much / little of the assembly you'll need to purchase to get it working again.
call your local appliance parts store in the yellow pgs. with your model no. They will give you the exact number and sell it too. I use them all the time for tech info. They will help if you go in person.
Leo Ponder imufo2 Please VOTE FOR ME AND GIVE ME YOUR TESTIMONIAL IF POSSIBLE, IF THIS WAS HELPFUL ITWILL BE MUCH APPRECIATED
The blinking light goes to the ice maker on/off sensor. This is actually a real easy fix. The sensor is bad and needs to be replaced. If you look at the blinking light you'll notice there are two screws holding that section in. Directly across from that is another white piece held in by one or two screws. Whenever you close the door the beam is complete and the ice maker will turn on. To order the parts, find your model number, which is normally located in the refrigerator side, and then call any parts distributor ( i use appliance parts depot), and tell them you need the ice maker sensor kit. Thecost shouldn't be more than $50 I think. Hopefully this helps and let me know if you have any other questions.
Hello KELPIES52. I see you have two postings, with some minor differences. You say purchased an “ice-cream maker attachment” in the US and my first clarification question to you is, did you purchase the KA Ice Cream Maker, Model KICA0W, or some other brand that said it was compatible with KA mixers? If you did buy a KA ice cream maker, then it should fit all KA models, including yours. If you purchased another brand of ice cream maker, then it may never be truly compatible, and there’s the rub. First regardless of what brand of ice cream maker you purchased, you should have both your KA mixer’s Parts List manual and both the KA Ice Cream Mixers Parts List and Users Manuals in hand. If you're lacking them, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home. Click on Customer Care>Locate Manuals & Guides> and enter the 6 character model number, in your case use 5KSM150, for you mixer and select the file 5KSM150PSEWH4.pdf (777.26 KB) listed under Parts List (1113) (you can actually choose any file sized 777.26 KB; they are all for the different color UK models) and then check to verify this matches your mixer model. This is a good file to have on hand if you ever decide to troubleshoot and fix your mixer by yourself. After downloading your mixer’s Parts List manual, enter the KA Ice-Cream maker’s 6 character model number, KICA0W (that’s a zero and not an “O”). Download the Part List and the Use & Care Guide manuals (even if you don’t have a KA ice-cream maker) for your future reference. If, perchance, you have the KA ice cream maker, turn to page 5 for instructions for mounting the drive assembly onto your tilt head mixer's agitator shaft. The KA ice cream maker’s drive is designed to fit over the spring and groove pin (stud) on the agitator shaft. On the other hand, if your ice cream maker is not a KA model, you can still remove the collar, spring and groove pin if you’d like to give it a try. You will need a punch drive with a smaller diameter than the groove pin, a hammer, steady hands and plenty of patience. Tilt your mixer’s head up and rotate the planetary agitator shaft so that the flush end of the pin with the agitator shaft is facing you (the extended part of the pin is facing away from you). Align your punch drive on the end of the groove pin and give it a good whack; repeat until the pin starts to come out the other side of the agitator shaft. Continue tapping until the pin comes completely free.(Note the groves on the pin as you will need to orient the groove pin the same way when you reassemble the spring and collar on the agitator shaft when you’re finished making ice cream). Once the pin is removed the spring and collar will easily come off and then you can attempt to mount the ice cream maker drive on the agitator shaft. Caveat Emptor! Good luck, I hope this helps. Howard, Burke, VA If this solution has helped you, please rate it, thanks! - hslincoln
Hello KELPIES52. I see you have two postings, with some minor differences. You say purchased an “ice-cream maker attachment” in the US and my first clarification question to you is, did you purchase the KA Ice Cream Maker, Model KICA0W, or some other brand that said it was compatible with KA mixers? If you did buy a KA ice cream maker, then it should fit all KA models, including yours. If you purchased another brand of ice cream maker, then it may never be truly compatible, and there’s the rub. First regardless of what brand of ice cream maker you purchased, you should have both your KA mixer’s Parts List manual and both the KA Ice Cream Mixers Parts List and Users Manuals in hand. If you're lacking them, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home. Click on Customer Care>Locate Manuals & Guides> and enter the 6 character model number, in your case use 5KSM150, for you mixer and select the file 5KSM150PSEWH4.pdf (777.26 KB) listed under Parts List (1113) (you can actually choose any file sized 777.26 KB; they are all for the different color UK models) and then check to verify this matches your mixer model. This is a good file to have on hand if you ever decide to troubleshoot and fix your mixer by yourself. After downloading your mixer’s Parts List manual, enter the KA Ice-Cream maker’s 6 character model number, KICA0W (that’s a zero and not an “O”). Download the Part List manual and then the Use & Care Guide (even if you don’t have a KA ice-cream maker) for your future reference. If, perchance, you have the KA ice cream maker, turn to page 5 for instructions for mounting the drive assembly onto your tilt head mixer. The KA ice cream maker’s drive is designed to fit over the spring and groove pin (stud) on the agitator shaft. On the other hand, if your ice cream maker is not a KA model, you can still remove the collar, spring and groove pin if you’d like to give it a try. You will need a punch drive with a smaller diameter than the groove pin, a hammer, steady hands and plenty of patience. Tilt your mixer’s head up and rotate the planetary agitator shaft so that the flush end of the pin with the agitator shaft is facing you (the extended part of the pin is facing away from you). Align your punch drive on the end of the groove pin and give it a good whack; repeat until the pin starts to come out the other side of the agitator shaft. Continue tapping until the pin comes completely free.(Note the groves on the pin as you will need to orient the groove pin the same way when you reassemble the spring and collar on the agitator shaft when you’re finished making ice cream). Once the pin is removed the spring and collar will easily come off and then you can attempt to mount the ice cream maker drive on the agitator shaft. Caveat Emptor! Good luck, I hope this helps. Howard, Burke, VA If this solution has helped you, please rate it, thanks! - hslincoln
call Edgestar support at 1-866-319-5473. i had the same probvlem with my ice maker and had no problem ordering a replacement with installation instructions
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