Question about Microsoft RCA CABLE INTERNET MODEM MODLE DCM305R (11603538)

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I ran an antivirus live update and restarted the computer. When the computer restarted, I had no internet connection. There are 3 blinking lights on my cable modem.I 've unplugged the modem and replugged it into the power in hopes of resetting it. Nothing. I am asking this question from a different computer.

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Call your ISP, and ask for an explanation of those 3 blinking lights. It's possible that your computer is virus-infected, and your ISP has "killed" your modem, until you telephone them, so that they can tell you that your computer is virus-infected.

Posted on Mar 07, 2010

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Go ahead and open the anticirus software and tehre you can find teh firewall ,please goahead and turn off the firewall and try to access the internet and if its not working means uninstall the antivirus software and check whethere you are able to access the internet.. or else go ahead and contact you internet service provider

Posted on Mar 20, 2009

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