I have an I mate pda which was not used for 2 years. It is new. Now When I opened the pack and started I mate PDA it does not start at all.
even I cannot charge. the batteries were checked and it is found ok.
Please note it is new. and not used for 2 years . who can help m eout. The power is not gettign on at all .
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Normally for when you connect any device to pc using USB port, windows detects it. Sometime it may take time.
Few initial things you may check....
1) You must have your PDA in ON condition
2) If PDA is not getting connected on port, try connecting to other USB port (assuming that pc normally have more than one USB port)
3) Make sure the cable that you are using between PDA to PC is working properly (normally you can check this by using other cable)
4) If you have intalled some anti virus program on your pc then check the settings of same.
5) last but not least check the settings of window's firewall (part of OS)
If everything of above is fine then either USB ports of pc or of PDA might not be working.
I am using an I-Mate PDA2K. My problem is that once I switch on the PDA, it goes repeatedly to the "Messaging"and ultimately it reboots loosing all the data. Battery Power shows "full"upon recharging. And at times the PDA works for a day or two without this problem.
There is a problem with the battery cover switch. You should use a contact cleaning liquid spray or, if you are good in hardware, you can open up the PDA and solder a small capacitor in parallel with the switch. I did that yesterday, then I started iGO 2006 Plus and pressed several buttons. Everything was great, but I wasn't satisfied yet. I switched the hold button and started to hit the PDA dropped it on the table etc. When I had switched the button to unhold, surprise... the software was running. Problem solved! I have called a friend of mine and already modified his unit too. Cheers and good luck!
I would suspect the mainboard of your pda at first. But for the begining you should try to clean the contacts of your sim slot and check to see if all of them connect properly to the sim card. If all of them do connect properly, my second gues would be that the pda doesn't power on the sim card. Like memory cards sim's need to be powered first in order to work. Most pda that have this problem fail to initialise a sim because they can't suply the 3.3 or 2.7 volts needed due to a hardware mailfunction. However this test should be runned by a service center, they will have to dissasemble your pda in order to check these.
In your case, you can make a hard reset and check the sim card pins in the pda. If this doesn't help, you will need service assistance.
I'm sorry for not being able to help further. Good luck.