Question about Protron PD-758LP

1 Answer

DVD Spin-up problem

When loading a CD or DVD disk, I can see the disk rock back & forth a bit, there is a "swishing" sound which I think is the optics trying to focus, then it starts "ticking" for awhile, which I guess is the lens assembly searching track-to-track for data... but it won't spin-up & finally complains there is "no disk". Sometimes it quits in the middle of playing a DVD.

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Protron Master
  • 2,184 Answers

PROTRON PDV 288 User Manual
1 888 257 8899 customer service.

The troubleshooting guide mentions a "wrong disk" but not a "no disk" symptom. That suggests the problem is more than a dirty lens or incompatible format. There are several videos on the web that tackle the "no disk" problem but all are of other brands than the Protron. You already know that it is not a matter of the motor. That actually suggests to me that the optics are not working. You might try a lens cleaning disk on the off chance that the lens is merely dirty or blocked but it does look like a failure lens apparatus. If so, you can probably guess that a service repair is probably not an economic choice. However, the customer service number is above.

Posted on Sep 16, 2017

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Won't read Dvd/Cd as loaded


It is a problem of the optical head being covered up by foreign particles obscuring the optical lens. Try using a CD/DVD cleaner disc which has double brushes and one add some solvent which comes along with the pack.Simply play it & keep ejecting and inserting the disc makes the disc to spin, till your player starts reading it..............................sodeep

Oct 06, 2009 | Coby DVD-224 Player

1 Answer

It says no disk for any dvd, but will play cd


HI.This will occur when the optical assembly becomes unstable. this ((Whole One Piece)), assembly incorporates the spin/load motor, optics housing /arm, tracking device and tracking rail. This is connected to the loading dock assembly. This 'NO Disc' or CD NOT PLAYABLE, code is the result of a failed or burned out lens. It is possible that you have a dirty lens cap. you can try using a cleaning disk in this case to confirm actual lens failure. if the cleaning doesn't restore normal reading capabilities, this will confirm my diagnosis.

You will need to have the optical assembly replaced in this case. once replaced, your unit will be able to read and track once more.

Jul 13, 2009 | iLO DVDR05 DVD Recorder

1 Answer

Reads no disk


((((NO DISK))))

HI.This will occur when the optical assembly becomes unstable. this ((Whole One Piece)), assembly incorporates the spin/load motor, optics housing /arm, tracking device and tracking rail. This is connected to the loading dock assembly. This 'NO Disc' or CD NOT PLAYABLE, code is the result of a failed or burned out lens. It is possible that you have a dirty lens cap. you can try using a cleaning disk in this case to confirm actual lens failure. if the cleaning doesn't restore normal reading capabilities, this will confirm my diagnosis.

You will need to have the optical assembly replaced in this case. once replaced, your unit will be able to read and track once more.

Apr 13, 2009 | Philips DVP5960

1 Answer

Says no disk when there is a disk


HI.This will occur when the optical assembly becomes unstable. this ((Whole One Piece)), assembly incorporates the spin/load motor, optics housing /arm, tracking device and tracking rail. This is connected to the loading dock assembly. This 'NO Disc' or CD NOT PLAYABLE, code is the result of a failed or burned out lens. It is possible that you have a dirty lens cap. you can try using a cleaning disk in this case to confirm actual lens failure. if the cleaning doesn't restore normal reading capabilities, this will confirm my diagnosis.

You will need to have the optical assembly replaced in this case. once replaced, your unit will be able to read and track once more.

Jan 23, 2009 | Memorex MVD2022 DVD Player

1 Answer

Dell D600 not reading any type of disk


When the CD does not read any disk, that is usually because of a problem with the optical laser lens that is dirty, faulty or opaque, and will start operating on certain disks better than others.

In that case you will hear disk spinning, whirring and clicking, but the TOC (table of content track at start of CD will not be read, therefore the error.

When this problem is beginning you may be able to read only CD, DVD or Blue ray, or for example only DVD-R and not +R , or only to read and not to write and so on. After more prolonged usage , often the unit goes losing the rest of functions, and ends up not reading anything at all.

If instead there is no noise, and disk does not spin at all , then there is a faulty motor, or the motor micro-switch is bad. This situation is far less common than the lens problem.

Try first using a CD lens cleaner disk to clean the lens. If that does not work you will need to disassemble the drive , and clean lens directly with cotton tips and isopropyl alcohol, or to replace the CD drive unit.

Jan 14, 2009 | Dell (313-1220) CD-RW/DVD-ROM Combo Drive

1 Answer

Plays CD but not DVD, says no disc


HI.This will occur when the optical assembly becomes unstable. this ((Whole One Piece)), assembly incorporates the spin/load motor, optics housing /arm, tracking device and tracking rail. This is connected to the loading dock assembly. This 'NO Disc' or CD NOT PLAYABLE, code is the result of a failed or burned out lens. It is possible that you have a dirty lens cap. you can try using a cleaning disk in this case to confirm actual lens failure. if the cleaning doesn't restore normal reading capabilities, this will confirm my diagnosis.

You will need to have the optical assembly replaced in this case. once replaced, your unit will be able to read and track once more.

Nov 29, 2008 | Insignia PD10135 Portable DVD Player

1 Answer

Toshiba 32'' Model 32HLV66 DVD/TV Combo - DVD won't play


you must do a optical head cleaning on the unit, could be the optical lens was dirty thats why it can't read any disc inserted.

you Lens cleaner for CD & CD-ROM player
With Voice instruction (English), Music and Automatic stop
Scientifically designed, easy to use and keeps your player's sound at optimum condition

Nov 23, 2008 | Toshiba MD13N3 13 in. TV/DVD Combo

1 Answer

The disk does not spin when placed in the dvd player


When the disc is loaded, the optics attempt to first determine whether or not there is actually a disc there. If that fails, the disk won't spin. The typical causes for this are:
1) The lens is dirty so that the optics don't realize that a disc is present.

2) The optics are bad and do not attempt the above.

Try cleaning the lens using a cotton swab and alcohol. That should resolve the problem. If not, try playing a music CD. If the CD plays but a DVD does not, the optics are failing and need to be replaced. If neither one will play, the optics have failed completely and need to be replaced.

Keep us posted.
Dan

Aug 27, 2008 | Sanyo Televison & Video

2 Answers

Denon 2910 CD player malfunctions


By this time I figure most peoples warranties are expired. So give this a try:

1 Open the case.
2 Turn the unit on and load a disk.
3 On top of the disk transport, you will see a black disk trying to spin as it reads the disk. You might notice that it is a bit quite as the display goes to 00H00M00S. It should be fast and a bit noisy.
4 Try loading a disk again, except this time, try to help that little black disk spin. It might take a couple of attempts, but I was able to get my 2910 working again.

The last year I've had to do this 2-3 times. But it works. From what little I have read, it may just be an issue with lubricating the right part with the right oil. I've narrowed my choices to PTFE 3n1 oil, Lithium oil, or silicone oil.

now I just need to find the right places to oil.

There should be quite a bit of noise and speed

Nov 04, 2007 | Denon DVD-2910 DVD Player

2 Answers

My slim PS2 will not spin the disc.


you will have to buy a new laser motor you can buy them on the net and they are easy enough to fit this is a commen problem most people throw the ps2 away as they think it cant be repaired but they can they r reasonably priced but a lot cheaper then buying another ps2 you should be able to fit it yourself it is easy enough a computer repairman out of the local papers will do it for you if you dont think you can do it i have seen them for sale on ebay maybe you try their first easy to do 30 min job hope this helps you out

Oct 29, 2007 | Sony PlayStation 2 Slimline Console

Not finding what you are looking for?
Protron PD-758LP Logo

Related Topics:

121 people viewed this question

Ask a Question

Usually answered in minutes!

Top Protron Televison & Video Experts

Jaime Hernandez

Level 3 Expert

2336 Answers

Steve Allison
Steve Allison

Level 3 Expert

5569 Answers

The Knight
The Knight

Level 3 Expert

75898 Answers

Are you a Protron Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...