CD Drive Tray problems
There are two ways to open the CD drive door if the button just below the drive tray does not work.
Go to My Computer and right click on the drive and click on Eject.
If this does not work then you can manually open the CD drive tray by -
Straighten a paper clip and gently insert it into a tiny hole below the drive tray next to the Eject button. Push the paper clip gently until the drive tray pops out, then pull the tray until it is fully out, then you can remove the CD disc.
If you continue having problem opening with the Eject button, then the CD drive is faulty and needs replacing.
SOURCE: DVD R/RW Wont dont anything
From the device manager, Right click on the drive and uninstall it. Then restart your computer. See if that helps.
If still not, then you can try this step.
1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders
* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-
BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the
registry. Look for any of the following names in the right hand column.
* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
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