Question about NTL VS1500 Cordless Phone

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Have VS1500/VS150 the "link to base" icon disappeared

The hand sets have both lost their "link to base" icon. Batteries are fully charged and phones ringing out when there is incoming call. How do I restore thrit use. Have combed the instruction manual but nowhere is this fault described

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So very simple - mega stupid not to have thought about it. Dis-connected unit from the mains , re-connected and BINGO - up and running again.!!!!!

Posted on Jan 03, 2009

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  • Confirm that the power lead has not been inadvertently disconnected from the base.
  • Ensure that the handset batteries are correctly installed and are fully charged.
  • Ensure that the handset and base are within range of each other.
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The handsets are reading out of range because they have lost connection with the base. This happens mostly during peak power demands or power outages, but can also happen when the phone is unplugged for any amount of time. This can also cause, at times, the answering machine to stop picking up calls. To remedy this issue, reset the phone system. Please follow the instructions below:
To reset the phone:
1. Disconnect the power adapter, phone line, and remove all batteries from the base and all handsets. Leave it disconnected for 30 seconds to reset the base.
2. Place the batteries in the handsets first and then plug in the power adapter and phone line. Do not place the batteries back in the base yet.
3. Put the handset in the charge cradle.
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5. Once the "Out of Range" is cleared from the handset place the back up batteries back into the base.

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