Question about Acer Aspire 5920-6727 Notebook

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TouchPad not working

After installing Avast! Antivirus, my Acer Aspire 5920 Touchpad has stopped working i have tried
- uninstalling and reinstalling the driver
- installing all new updates
- system restore back to yesterday when it was working fine which also uninstalled Avast!
- i've checked the touchpad is enabled! i've even tried disabling it restarting the computer and enabling it
- the mouse works fine with a usb mouse, but the touchpad doesnt at all

i'd be grateful if anyone could shed any light on this problem!!!!!

Thanks

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  • Fiona Tuffley Jan 01, 2009

    thanks for your help!.... how do i go about opening it up and checking?

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If not a software problem then check the hardware...because you restored already the OS right?..it means,the same problem..did you installed the touchapd driver,hotkey or any application driver...if yes...means not a driver problem...it is problem with the cable in touchpad between the board connection...if you try before to open some laptop specially that model,you open and check the cable that link touchpad and mainboard....because i had same problem before..check and try...but focus first in touchpad driver,check some settings,if you cant do nothing, open and check the cable...

Posted on Jan 01, 2009

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I have asus x54lhy and i have the same problem but there no solutions for this problem so i have give my laptop back to the company and give another one but they told me that the problem caused by avast antivirus he deleted the driver he is a bad antivirus

Posted on Jun 13, 2012

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