PUT BEANS IN GROUND COFFEE SECTION

the add beans to hopper signal most likely is triggered by the machine not sensing enough load put on the grinder (hence it thinks its out of beans) , this most likely is set by the grind (fine/course ) id say the grind is set to an improper size and the automatic sensor is picking up on that
another thing is the coffee / if its way too moist and not dry enough then its also going to trip the sensor as well

Unplug it and clean the output shoot.

the coffee is too fine.Fix it from coffee beans section

Hi,

There are whole coffee beans, and there are ground coffee beans, but there is no such thing as "pre-ground" coffee beans because you wouldn't want the beans to be ground AFTER making coffee.

If you have a problem using "pre-ground" beans, then STOP using pre-ground beans and grind them yourself.

I hope this helps.
Randy

I have the same problem. Not a solution, but you can still take the ground beans and brew coffee, using the pre-ground compartment.

Hi
Open the door and remove the drip tray. Then remove the brew unit and empty the beans. Make sure that you get all the beans. Check the brew unit thoroughly. Then put everything back. Try the pre ground button but don't put anything in the brew unit then push the medium coffee button. That will run the machine through a brew cycle and if it works OK then you set to go.

Hi
Its not a good idea to use flavored coffee in any grinder that will grind fine. They contain sugars and chemicals that will gum up all good grinders. Use an unflavored, preferably light roast cheap if you can get it. Set your grinder on very coarse ( largest number) and make a couple coffees. This is how to clean any good grinder. Once you have ground through the chea[p stuff. you can put you beans (not flavored) and use the 3 cup to drink. That way the cheap beans will not be used in your coffee. Don't put a lot of cheap beans in the grinder. A couple of handfuls is all that is needed.

Hi
Without taking it apart. I would try opening the grind setting to the max (coarsest setting). Sometimes it will push the blockage through.

This happens due to condensation caused by steam developed at the end of the grinding cycle. Make sure that the grinding chamber is completely cleaned and dried before using the grinder.

1. Turn the whole bean chamber to the right until it can be lifted off the base. This will allow you to clean the grinding wheel. NOTE: Never use water or liquid for cleaning the lower grinding section of this appliance.
2. Clean interior recesses with a soft brush (not provided).
3. Wash the whole bean chamber and lid and the ground coffee chamber and lid in mild detergent and water. These items are only dishwasher safe on the top rack of your dishwasher. Wipe exterior with a damp cloth. Do not immerse mill in water or any other liquid or place in dishwasher. Use only non-abrasive cleaners to remove stains.
4. After completely drying, replace whole bean chamber. Important: when replacing whole bean chamber, screw on completely before setting grinding rate. Turn chamber clockwise (as viewed from top), until it will not turn. Fill with whole coffee beans for grinding and replace lid.
5. Replace ground coffee chamber and lid, making sure it snaps securely into place.

Hi,

Make sure you not get any water in the grinder, if you got water in the grinder then you have to clean it.

You can try to set grinding to coarse and try to make 3 cup of coffee.