Question about Canon Sure Shot Z155 Caption 35mm Point and Shoot Camera

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I own a Canon Power Shot A610. I cannot download my pictures into my new HP laptop after downloading the Installation disc. Is that because my computer operates with Microsoft VISTA, unlike my previous pc?? I purchased this camera in May 2006. Respond to my home laptop eloisereimer@sbcglobal.net. Also, please incldue a tech support phone number. Thank youa

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According to Microsoft's Vista Compatibility site, they have a driver to download that will ensure your camera is compatible with your OS. I'd try installing that, then restarting your computer and try the download again.

http://www.microsoft.com/windows/compatibility/Details.aspx?type=Hardware&p=PowerShot%20A610%205MP%204x%2F4x%2F16x%20SD%2FMMC%202%22%20LCD%20USB%202.0&v=Canon&uid=POWERSHOTA610&pf=1&pi=6&c=Cameras%20%26%20Photo&sc=Digital%20Cameras&os=32-bit


Fixya does not offer telephone support - only paid online support thru chat or thru this forum for free. All support questions are handled thru this type of forum rather than personal email so that everyone can benefit from the solutions.

Posted on Dec 29, 2008

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