20 Most Recent Canon Sure Shot Z155 Caption 35mm Point and Shoot Camera Questions & Answers

According to Microsoft's Vista Compatibility site, they have a driver to download that will ensure your camera is compatible with your OS. I'd try installing that, then restarting your computer and try the download again.


Fixya does not offer telephone support - only paid online support thru chat or thru this forum for free. All support questions are handled thru this type of forum rather than personal email so that everyone can benefit from the solutions.

Canon Sure Shot... | Answered on Dec 01, 2018

Unless you are sure it is broken, it may not need repair. Have you looked in the manual ? Should repair be necessary, the price will probably be more than the cost of a more up-to-date replacement

Canon Sure Shot... | Answered on Nov 09, 2017

You only have one possible solution, if that fails there's really nothing more which can be done.

Check that the battery contacts are bright and clean.

Anything else simply isn't feasible; yours is an obsolete mid-range model and was never designed to be repaired. Even if you take it apart and find a fault then unless it's a simple loose connection there is nothing you can do. Diagnosing a loose connection on a dead camera is also impossible without specialist tools and skills unless you're extremely lucky and can actually see the connection has come apart. Much more commonly, the flat, flexible printed circuit board simply gets fatigued and cracks somewhere, usually in the lens assembly. The cracks are not always visible either.

On the plus side, 35mm compact cameras are ten a penny and often free. Just ask around as there are millions of them lying around unused these days. You can easily find them on FreeCycle or Freegle as well. Even one of Canon's finest ever autofocus 35mm compacts, the SureShot Classic Zoom 120, can be obtained for zilch as folks simply don't want to invest nearly £10 for batteries on a camera they can't be sure works any more and which they may never use again.

I hope that even if you cannot fix your camera you'll see that there's a different way to fix your problem at minimal cost. Please take a moment to rate my reply.

Canon Sure Shot... | Answered on Mar 08, 2011

Unfortunately on your model the flashing H means there's an electrical fault which needs repair.

In practice, it's an old obsolete model and few spare parts will be available. Any kind of professional repair will cost far more than the camera is worth. But as almost all 35mm compacts are now virtually worthless it means that you can get fantastic models for free or very cheap. All of mine have come for free via FreeCycle, Freegle, and by just asking people I know as most have unused and unwanted cameras lying around. Even the superb and very under-rated Canon Sureshot Classic 120 which has one of the sharpest lenses ever put onto a 35mm compact can be had for zilch as the batteries cost more than the camera is worth (new batteries: about £10).

Sorry this is not the answer you hoped for, but I hope that it enables you to fix the problem in a different way at almost no cost.

Canon Sure Shot... | Answered on Mar 04, 2011

It needs to be repaired ther is a serious problem with the camera. Becasue of the age it may be better to buy a new camera.

Canon Sure Shot... | Answered on Apr 29, 2010

The error message H indicates that the shutter door is not functional usually slightly kinked or broken. I am so sorry to tell you that you have to ship it to canon for repairs. Get a quote first before doing this as shutter repair/replacement is not a cost-effective procedure.

Let me know if you need more info.

Canon Sure Shot... | Answered on Apr 24, 2010

It needs help and must be sent off the the repair facility to fix. It may be more cost effective to buy another camera then to fix this one. Check with a local camera shop for more.

Canon Sure Shot... | Answered on Mar 28, 2010

problem with the shutter,shutter unit broken part,has to be replaced.

Canon Sure Shot... | Answered on Mar 07, 2010

Here is a link to the Canon website for your camera:


Click on 'Drivers & Downloads'. Then click on 'Guides and Manuals' or 'Brochures' to download the PDF manual that you need. Let me know what happens and thank you. Binary Bob

Canon Sure Shot... | Answered on Apr 13, 2009

Bad CCD.
Video uses only less then 1 megapixel, that's why it's OK

Canon Sure Shot... | Answered on Apr 06, 2009

Broken door latch.
Needs replacement.

Canon Sure Shot... | Answered on Apr 02, 2009

Broken Shutter FPC.
Needs service

Canon Sure Shot... | Answered on Apr 02, 2009

sounds like the door latch broke. (tape) Canon will only replace/upgrade not repair.
ours cracked after a drop then broke replacing the film.

Canon Sure Shot... | Answered on Feb 15, 2009

canon G7 has memory card error display, even with brand new card...not keen on replacing the complete motherboard..surely there has to be another answer?

Canon Sure Shot... | Answered on Jul 15, 2008

I have the same problem. The problem is with the zoom. When you turn your camera on, before shooting a picture, zoom slightly (but do not return to the initiall zoom setting) and shoot your picture. It works.If you need to zoom more, don't worry, any zoom change will alow you to take as many pictures as you want.The camera displays H only if you shoot a picture after turning on your camera, without previously zooming in and out outside the automatic zoom setting.

Canon Sure Shot... | Answered on Jun 19, 2008

go ro http://sumanual.com maybe there you find it.Good luck.

Canon Sure Shot... | Answered on Apr 27, 2008

I received this information from Canon Tech Support--- There are two conditions under which a blinking "H" will appear in the LCD panel: (1) when the film has been loaded incorrectly or (2) when the camera's self-test process detects an internal malfunction. If a blinking "H" indication appears, perform the following operations in attempt to resolve the situation: 1. Rewind and remove the film using the rewind button, then remove the battery to clear the memory. 2. Clean the contacts at the base of the battery compartment with a clean pencil eraser to ensure proper contact between the camera and battery. 3. Replace the battery, power the camera back up and operate it as if it had film loaded, pressing the shutter release. If the "H" display stops blinking, the problem is corrected and you can continue using the camera normally. If the blinking does not stop, or if it subsequently returns, the camera should be examined by an authorized Canon service facility. For factory service, please forward your camera to the Factory Service Center shown below. When shipping your camera, please be sure to remove the film (if possible) and batteries. You are not required to send any accessories or manuals when shipping the camera. Be sure to include your name, street address (no P.O. boxes, please), telephone number, and a letter describing the issue with the product. If it has been less than one year since the camera was purchased, we ask that you also include proof of warranty in the form of a copy of your sales receipt. As we do not provide RMA numbers for service, we suggest using a traceable and insurable service (i.e. UPS, Federal Express, Priority Mail) to ship your camera. Please package the camera very securely in a sturdy shipping box to prevent damage during shipment. Please send your camera to the following Factory Service Center: Canon Factory Service 1440 Chase Ave. Elk Grove Village, IL 60007 Telephone: (800) 828-4040 Business Hours: Monday - Friday 8:00 a.m. - 12:00 midnight ET, and Saturday 10:00 a.m. - 8:00 p.m. ET (excluding holidays) Upon arrival at the Factory Service Center, your camera will be logged in to our repair database and assigned a repair number. Next, the camera will be examined and you will be advised of the findings. If the required repairs are covered by the warranty, the repairs will begin immediately. When the repairs are complete, the camera will be shipped back to you via Federal Express or UPS. The length of time for the repair will be dependent upon the nature of the repair and availability of parts, if needed. Usually, warranted repairs are completed within approximately ten to fourteen business days of the camera's arrival at the Factory Service Center. Please be assured that your camera will be returned as soon as possible. We appreciate your patience and understanding in this matter. All decisions regarding warranty coverage are made by the Factory Service Center at the time of repair. If the repair entails something that is not covered in warranty, or if the camera is out of warranty, a written estimate will be sent to you at the address that you have provided. The repairs to your camera will not begin until you approve this estimate and make payment arrangements. If, after receiving the estimate, you do not wish to have the camera repaired, please inform the Factory Service Center of your decision as soon as possible. If you decline the estimate, the camera will be shipped back to you un-repaired. Once you have confirmed with your shipper that the camera has been delivered, you are more than welcome to contact us for repair updates. Please include your name, address, and telephone number, as well as the serial number of the camera, in all repair status inquiries. If you prefer to contact us by phone, please see the above contact information. Please note that our U.S. Factory Service Centers are unable to accept packages from or return equipment to addresses outside the United States. We hope this information is helpful to you. Please let us know if we can be of any further assistance with your Sure Shot Z155.

Canon Sure Shot... | Answered on Aug 20, 2007

The "Consecutive" shutter release setting is the default for Sports Mode so if you are using that you'll have to just practice a lighter touch on the button. Otherwise, and this is from memory, press "Menu" find "Drive" or a little icon that looks like a small stack of pictures and switch the setting to "S" for Single.

Canon Cameras | Answered 2 days ago

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