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Hi there hopefully you can help i have 3 PCs each with itunes loaded on to them i can access the web and itunes store fine but it will not log on to my account or redeem or any of the suport functions i have mentioned it to aol my net provider but they say it may be a router problem is that possible? if so what might be wrong with it and how do i fix? many thanks simon

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  • Leslie May 11, 2010

    do not sound like a router problem check you account info at itunes

  • Mike Butler
    Mike Butler May 11, 2010

    My guess is that you can log-in on main computer but not the rest on wireless network?

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  • 733 Answers

The router is part of the problem if you want to log on try to log on from the admin pc if you know what i mean 

Posted on Nov 24, 2009

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