Question about Sub-Zero 650 / O Bottom Freezer Refrigerator

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MY Subzero freezer door is also stuck shut .

Hi The repairman came today and said we should allow it to defrost and then open it. He wants about 500 to repair the drain assembly and something else. Yikes!

Anyone know anything about this problem?

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This sounds a little high especially since the door can't be opened the check it out. I would call another appliance tech. First, unplug the Ref and let it defrost then plug it back in and send some more info on what it's doing before it gets so bad the door becomes stuck again.

Posted on Dec 22, 2008

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check u tube for problem solving videos.

There are a number of great troubleshooting u tube videos, which show you what to look for and many of the fixes are really simple and are universal for all fridges. The simplest is that you left a door open, moisture got in and froze causing ice to build up, so you have to thaw it totally, not just turn it off. I moved my older subzero and think one of the tubes must have been knocked and it lost its Freon, so stopped cooling. The cost of having it recharged was so prohibitive (ie environmental disposal issue meant it had to be moved to a special location fixed and moved back at my expense or Subzero said it was a closed unit and you had to replace the whole thing$ 1,300 for the condenser alone) so, I tossed it + bought another used one until my renovation was done.

Generally with any fridge, there seems to be 2 possible Simple reasons:
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. a)the defrosting tube is plugged

b)The tube or thermostat is frozen, most likely because someone left the door open or the seal is poor;

c) termostat defective-untube video explained how to test circuit;
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I have had this problem with the fridge portion of my SUBZERO bottom freezer and Subzero (and a repair person ) gave me some good advice, which should also apply to yours, but you might want to call them yourself:
1. Simplest fix- if the defrost tube is blocked or frozen, the defrost cycle will stick on preventing cooling (either freezing up or heating for the defrost cycle not cooling); Some subzero models are especially prone to this. I could see part of my tube inside the fridge on the back wall close to the bottom where it drains and removed the panels to expose and clean it;
2. You should pull it out and unplug it to get it to defrost fully. After doing that once, I made sure my fridge was on a separate circuit or switched!! Yours might not be the same, but on mine the tubes run through the fridge to get to the freezer so both parts have to defrost;
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4. Check the thermostat to see if it is working. There is a good u tube video on this.
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Good luck

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