Alpine Air XL-15 Air Purifier - never taken out of box - won't turn on whatsoever. Plate is accurately placed and the rear filter is properly fitted.

SOURCE: I need Alpine Air XL-15 Air Purifier Repair service

Best bet is to call EcoQuest at 1-800-989-2299 and they can direct you to the closest repair center.
There is also a way to upgrade to a newer model the FreshAir 2.1 getting $100 back for your old XL-15.
To do this go to www.healthylivingia.com or call 1-800-798-6925 and ask for Eric.

SOURCE: Round Metal Disk type thing in Alpine Living Air XL-15

Hi Chipster7_20,

It sounds like the little round electrical spade terminal is what has broken off. If you aren't comfortable working with electrical (this is a fairly high-voltage environment, BTW), you might want to find a local electrical repairman to replace and re-attach it. EcoQuest no longer does support for XL15s, so it's up to little independent dealers/handymen like yours truly to keep these machines going. You could ship it to me, but it would probably cost more for shipping than having a local do the work.

If I mis-understood your description, please write back with more details. If you could reply with a digital picture it would help. (use the little tree-picture icon in the toolbar above to post it).

If I can be of further assistance, or if you have questions about any of my response(s), please let me know before rating me.

If this solves the issue, please rate it accordingly. My goal is to earn a "FixYa" rating from everyone I help.

Thanks for using Fixya.com,

Jon

SOURCE: I just purchased a used Alpine Air XL-15 from ebay.no ozone spell

You probably have a burned out high voltage transformer. That's what produces the ozone. Helpful hint...........the high voltage transformer is also the one used in bug zappers

SOURCE: do not know what to do when the service required light is on on a Alpine LIVING AIR XL15 IONIC AIR PURIFIER OZONE XL 15. How do I service it?

Hi JoAnn,

Alpine purifiers need periodic cleaning, as dust and dirt from air moving through the unit is electrostatically deposited on internal components; enough build-up can cause short-circuits and diminished peformance. The ozone-discharge plates need to be cleaned monthly, and the inside wiped down at that time. The lint trapscreen on the back also needs to be cleaned (I use hot water in my kitchen sink with the spray-nozzle). I recommend an old toothbrush dipped in household ammonia for scrubbing the plates, and an old sock dampened with ammonia for wiping the inside spaces. The ammonia fumes can be unpleasant, so if you can do this outside or in garage, do so. Also, rinse the plates thoroughly to remove any ammonia residue. Just make sure the discharge plates are COMPLETELY BONE-DRY before putting them back in, otherwise, you risk shorts, and potential damage to the plate. Use the toothbrush without the ammonia (preferably dry) to dust-off the sensor in back that triggers the "service required" light. Iif it's like the ones I've worked-on, it should be connected to another light inside, but I recommend checking your owners manual to help identify the location and description of the sensor.

About once a year, a thorough cleaning (using a brush to get the accumulated gunk out of the nooks and crannies) is recommended). This involves disconnecting the fan leads and (if so-equipped) the needle-point ionier after removing the four screws through the bottome holding the chassis in-place. If you're not comfortable working with wiring and spade-terminals, you may want to use a keyboard vaccuum brush (long-necked tube with a brush on the end available in office-supply stores and the like) to reach in instead.

If this helps, please rate me... thanks!

Jon