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Question about Alpine Air XL-15 Air Purifier

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I have an Alpine Living Air XL15 which doesn't produce ozone . It has new plates but I,m told the plates should glow or sizzle. Can you tell me what the voltage should be at the grid plates. I had the balast replaced and maybe it's the wrong one?

Posted by dmr1519 on

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  • Anonymous Apr 04, 2009

    I would like to know what the voltage and amperage should be at the grid plate contacts on the Alpine Living Air XL 15

  • howienomi Apr 12, 2009

    fan works but no ozone

  • chiroqueen Apr 25, 2009

    I have new plates and filter with my Alpine Air XL15s model. The fan is not turning on and it says it needs service..any advice?

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The plates should not glow, but on High, you should hear a buzzing sound. But, you should also smell the ozone. I've only worked on two, but the reason they both didn't work was that the connectors on the wires leading to the plates were corroded beyond use. The top connector was the worst. Cutting them off and installing new ones solved the problem. Also, when you clean it, always clean the contacts where they touch the plates with alcohol. Look at the plates to see if they have more than one spot of glue around the center of the plate. (both sides) If so, they will be less noisy than older ones. Hint - Replace the plates when the glue on them turns dark brown.

Posted on Apr 04, 2009

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The plates should be glowing a blue color, that is the O3 you should be seeing. If you bought generic plates on ebay, that is your problem. I did the same with both of my XL15's. I got the generic plates because the auctions "said" they are compatible with XL15.... WRONG. Get the plates with the Q logo from Ecoquest (or on ebay as long as it has the Q printed on it) and that should fix the issue.

Posted on Apr 15, 2009

  • gsiebrecht Sep 10, 2010

    I get 90 volts on mine.

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1) Set the switch to manual rather than auto and always run it on manual.
2) Remove the back of the machine and remove the 4" white plates. Check them for cracks, breaks in the mesh, loose mucilage, discoloration, burned spots, excessive grease or nicotine, or particulates such as dust, dog hair, or lint. Clean the plates using a solution of 1 part plain AMMONIA to 1 part warm water. Soak 5 minutes, brush with a soft brush, rinse well, and blow dry. DO NOT use any kind of cloth to dry the plate. Avoid putting fingers on the mesh.
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Call Vollara (new name for EcoQuest) (1-800-989-2299) and use #16618 as your Dealer Referral number.
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