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Imagerunner 330S Hi: I read with interest the answer to the probelm of the E005 error message on a Canon Imagerunner 330S copier. I too have this copier and the same error message. I think I understand the answer to the problem, but am unsure of the procedure to use to reset the counter in Service Mode. Is there anywhere that the information about this procedure can be obtained? With my thanks, David

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  • david893 Aug 18, 2009

    Thanks again for your help with the exact instructions needed to get into the correct menus (once in service mode, which I was able to figure out from the advice of others such as copyman59) so as to clear the code.

    Now, upon re-start, I note the paper size for the ltr tray is U8 rather than letter and does not make a normal copy.

    Any ideas as to how to change the paper size for ltr tray 1 to standard ltr size?

    (I'm sure its in the manual, but as the copier was purchased used it didn't come with one.)

    Any help would be greatly appreciated!

    With my thanks,

    D

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This is the webb code for your fuser unit you have wo things to do in service mode 1st claer webb count touch counter misc webb clear key in that order then in this order function clear err ok turn off then on main switch

Posted on Dec 07, 2008

Testimonial: "Answer was "the best!" Had a technician come and replace the web cleaner, but not a Canon guy so was unable to clear the code.Your advice worked! Thx."

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2 Answers

Error E005


try to reset it as below.
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Turn it on again.....

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I get an error that says e005


E005
I the fuser web has run out
First you must replace the fuser web and then the code or counter needs re-setting.
If you let me know the model number I can tell you how to do this as the procedure is differant from model to model

Thank You

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2 Answers

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There is nothing wrong with the solenoid. The fuse cleaning web is similar to a roll of paper towels. For each copy made the copier fires the solenoid, advancing the web roll slightly. You can override the error but that will damage the upper fuser roller since it won't be cleaned and lubed properly. You need to replace (or have replaced) the cleaning web and reset the web counter in service mode. I am not sure on that model but when you purchase the web, $15-20, they can tell you how to reset it. Good Luck.

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