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Posted on Nov 17, 2008
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Printer says pen cover is open...it's not. Could it be worn out?

I have turned it off, unplugged, re-powered, opened and closed cover, re-inserted cartridges. What else can I do? Please help!

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  • Anonymous Dec 29, 2008

    I changed both cartridges, which I have done numerous times before.  When I attempt to print, a message appears that the printer cannot print because the top is open.  The top is not open.  I have removed and reinserted the cartridges, turned the printer off, disconnected it from the computer, turned the computer off, updated software, unplugged everything, etc., etc.  What is the problem?

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  • Posted on Jan 02, 2009
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I've just had the same problem! I solved it by 'fooling' the printer into thinking the cover was closed - with the cover open, I used a nail file to gently depress the black tab on the top right side, as if the cover was down. I printed a doc while doing this and it worked! Once I released it, the printer continued as normal. Not very scientific but it worked for me!!

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Related Questions:

0helpful
1answer

Canon ip1900
You could try a manual reset by doing the following:

  1. Unplug the power of your printer
  2. press and hold the power button
  3. Plug in the power while holding the power button
  4. then using a pen, press the Cover detection button (this button is pressed every time you close the cover, this button tells the printer if the cover is open or not. you will need to use a pen or any object that can reach the button since you cannot close the cover while holding the power button.)
  5. release the power button
  6. release the cover detection button
  7. close the cover and turn your printer on.

taken from here
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Sep 29, 2013 • Office Equipment & Supplies
tip

Canon Service Error 5202
Service Error 5202 solution for ip1800 / ip1900<br /> <br /> Steps: <br /> 1. turn-on printer, still blinking and a error message on screen, open cover. <br /> 2. While printer cover is open, unplug the power cord at the back. Of course it <br /> turns off. <br /> 3. Remove all cartridges, clean the contact points and then insert them back <br /> properly. Move the entire cartridge to its parking area. <br /> 4. Close the printer's cover, plug the power source, turn the printer on. <br /> <br /> 5. It should be working fine now. Mabuhay!!!
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on Mar 24, 2011 • Office Equipment & Supplies
0helpful
1answer

Print error 0xc19a0023
Hi
  • Try disconnecting the USB cable but don't turn off the printer.
  • Access and remove the cartridges by opening the cover.
  • Cover it back and wait for the insert ink cartridges message to display.
  • Disconnect the printer from power completely by unplugging power cord from supply[socket].Wait a few minutes[2-3]
  • Reconnect the power cord and then press power button if it doesn't automatically power on.
  • Open the cover and re-insert the ink cartridges.
  • Close the cover.Sometimes it will prompt you to print a calibration page,please do.
Reconnect the USB cable now and try printing.

Hope it helps.Thanks!
Ken
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Feb 29, 2012 • HP Photosmart D7560 InkJet Printer
0helpful
1answer

I just purchased a new black ink cartridge for my printer and it is not printer. The printer stop printing. I have a Lexmark X1270
Try to re-seat your cartridges into the printer.
  1. Open the printer cover.
  2. Remove both cartridges from the printer.
  3. Close the printer cover.
  4. Unplug and re-plug the printer into the power source to reset it.
  5. When the printer turns on, re-insert your color cartridge first. Close the printer cover and check for any errors.
  6. If no error appears, open the printer cover and reinsert the black cartridge. Close the cover and check for errors.
  7. If error appears when black is inserted, try to insert a different known working cartridge (your old cartridge maybe) to determine if it's a faulty cartridge issue.
If you can make a copy using the Copy button on the printer operator panel without a problem, then it could be a communication problem between your printer and the computer. A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply reboot your pc and unplug and re-plug the printer into the power source to reset it. When everything is back on, try to print again.
If problem continues, please contact Lexmark Technical Support Center for additional assistance.
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Jul 06, 2011 • Lexmark X1270 All-In-One InkJet Printer
0helpful
1answer

Carrier jam
To fix the carrier jam, open the printer cover. Remove the cartridges from the carrier. While the cover is open, check inside for any loose transparent strip - the encoder strip. The encoder strip ensures the proper mechanism of the carrier on the assembly. If everything looks fine inside the printer, close the cover. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, re-insert the cartridges and make sure they are properly inserted and secured in the carrier.
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Jun 25, 2011 • Lexmark X4650 InkJet Printer
0helpful
1answer

My lexmark printer x 3470 will not operate....it says the cover is open but it does not appear to be and none of the controls will function.... help please??????
It could be due to the cartridges in the carrier or the sensor for the cover has become stuck. Open the printer cover and remove the cartridges from the printer. Close the printer cover. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, re-insert the cartridges and close the cover. Check for any errors.
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Jun 15, 2011 • Lexmark C533DN InkJet Printer
0helpful
1answer

Cover open sensor is knocked off the switch assembly - Please show and tell me how I can repair it.
Open the printer cover and remove the cartridges. Close the cover. Unplug and replug the printer into the power outlet to reset it. When the printer turns on, reinsert the cartridges. Make sure the cartridges are properly inserted in the carrier and the lids snap in.
Source: Error: 'Cover open, please close the cover'
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May 08, 2011 • Lexmark X6570 InkJet Printer
0helpful
1answer

My printer keeps stating printer cover open when it is closed please help
Try to remove the sheets of paper from the feeder. Open the printer cover and remove your cartridges. Close the cover. Unplug and replug the printer into the power source to reset it. When the printer turns on, reinsert the cartridges. Make sure they are properly inserted and secured. Load some paper. Check for the error again.
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Apr 10, 2011 • Lexmark X1270 All-In-One InkJet Printer
0helpful
1answer

Paper jams using nextech premium photo pape gloss finish
  1. Before you do anything else, turn the printer off and on by following these steps:
    1. Turn off the printer by pressing the Power button.
    2. If the optional HP Photosmart Internal Battery is not installed in the printer, unplug the printer power cord. Wait about 10 seconds, then plug the power cord back in.
    3. If the optional HP Photosmart Internal Battery is installed in the printer, unplug the printer power cord, if it is plugged in. Open the battery compartment cover and remove the battery. Wait about 10 seconds, then reinstall the battery. If desired, plug in the power cord.
    4. Turn on the printer. The printer checks for paper in the paper path and will automatically eject the jammed paper. Press OK to continue.
    If the error still occurs, go on to the next step.
  2. If the paper came part way through the front of the printer, gently pull the paper towards you to remove it.
  3. If the paper did not come part way through the front of the printer, try removing it from the back of the printer:
    1. Remove the paper from the In tray, then push in the catches to release the in tray. Figure 1: In tray catches c00256377.jpg
    2. Open the In tray to a horizontal position.
    3. Gently pull the jammed paper to remove it from the back of the printer.
    4. Before you lift the In tray to close it, make sure it is pushed all the way to the right on its hinges. Figure 2: Pushing the tray to the right before closing c00256378.jpg
    5. Lift the In tray up until it snaps back into paper-loading position.
  4. Open and close the pen door on the front of the printer to make sure it is securely latched. Figure 3: Opening and closing the pen door c00269435.gif
How to avoid paper jams
  • Make sure that the cartridge door on the front of the printer is securely closed.
  • If you experience paper jams while printing, try loading one sheet of photo paper at a time. Insert the paper as far as it will go into the In tray.
  • Do not add paper while the unit is printing.
  • Do not use paper that is too thin, too slick, or that stretches.
  • Do not use torn or creased paper. Paper that has been printed previously may cause jams.
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Aug 04, 2009 • HP Photosmart 375 InkJet Printer
0helpful
2answers

Top Cover Open
had same problem.  fixed this way: unplug power cable AND usb cable.  Replug both in.  physically remove both print cartidges.  put them back in.  this worked for me.
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Nov 23, 2007 • HP DeskJet 5150 InkJet Printer
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