Re: printer says pen cover is open...it's not. Could it...
I've just had the same problem! I solved it by 'fooling' the printer into thinking the cover was closed - with the cover open, I used a nail file to gently depress the black tab on the top right side, as if the cover was down. I printed a doc while doing this and it worked! Once I released it, the printer continued as normal. Not very scientific but it worked for me!!
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
You could try a manual reset by doing the following:
Unplug the power of your printer
press and hold the power button
Plug in the power while holding the power button
using a pen, press the Cover detection button (this button is pressed
every time you close the cover, this button tells the printer if the
cover is open or not. you will need to use a pen or any object that can
reach the button since you cannot close the cover while holding the
Service Error 5202 solution for ip1800 / ip1900<br />
1. turn-on printer, still blinking and a error message on screen, open cover.
2. While printer cover is open, unplug the power cord at the back. Of course it
3. Remove all cartridges, clean the contact points and then insert them back
properly. Move the entire cartridge to its parking area.
4. Close the printer's cover, plug the power source, turn the printer on.
5. It should be working fine now. Mabuhay!!!
Unplug and re-plug the printer into the power source to reset it.
When the printer turns on, re-insert your color cartridge first. Close the printer cover and check for any errors.
If no error appears, open the printer cover and reinsert the black cartridge. Close the cover and check for errors.
If error appears when black is inserted, try to insert a different known working cartridge (your old cartridge maybe) to determine if it's a faulty cartridge issue.
If you can make a copy using the Copy button on the printer operator panel without a problem, then it could be a communication problem between your printer and the computer. A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply reboot your pc and unplug and re-plug the printer into the power source to reset it. When everything is back on, try to print again.
If problem continues, please contact Lexmark Technical Support Center for additional assistance.
To fix the carrier jam, open the printer cover. Remove the cartridges from the carrier. While the cover is open, check inside for any loose transparent strip - the encoder strip. The encoder strip ensures the proper mechanism of the carrier on the assembly. If everything looks fine inside the printer, close the cover. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, re-insert the cartridges and make sure they are properly inserted and secured in the carrier.
It could be due to the cartridges in the carrier or the sensor for the cover has become stuck. Open the printer cover and remove the cartridges from the printer. Close the printer cover. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, re-insert the cartridges and close the cover. Check for any errors.
Open the printer cover and remove the cartridges. Close the cover. Unplug and replug the printer into the power outlet to reset it. When the printer turns on, reinsert the cartridges. Make sure the cartridges are properly inserted in the carrier and the lids snap in.
Source: Error: 'Cover open, please close the cover'
Try to remove the sheets of paper from the feeder. Open the printer cover and remove your cartridges. Close the cover. Unplug and replug the printer into the power source to reset it. When the printer turns on, reinsert the cartridges. Make sure they are properly inserted and secured. Load some paper. Check for the error again.
Before you do anything else, turn the printer off and on by following these steps:
Turn off the printer by pressing the Power button.
If the optional HP Photosmart Internal Battery is not installed in the printer, unplug the printer power cord. Wait about 10 seconds, then plug the power cord back in.
If the optional HP Photosmart Internal Battery is installed in the printer, unplug the printer power cord, if it is plugged in. Open the battery compartment cover and remove the battery. Wait about 10 seconds, then reinstall the battery. If desired, plug in the power cord.
Turn on the printer. The printer checks for paper in the paper path and will automatically eject the jammed paper. Press OK to continue.
If the error still occurs, go on to the next step.
If the paper came part way through the front of the printer, gently pull the paper towards you to remove it.
If the paper did not come part way through the front of the printer, try removing it from the back of the printer:
Remove the paper from the In tray, then push in the catches to release the in tray.
Figure 1: In tray catches
Open the In tray to a horizontal position.
Gently pull the jammed paper to remove it from the back of the printer.
Before you lift the In tray to close it, make sure it is pushed all the way to the right on its hinges.
Figure 2: Pushing the tray to the right before closing
Lift the In tray up until it snaps back into paper-loading position.
Open and close the pen door on the front of the printer to make sure it is securely latched.
Figure 3: Opening and closing the pen door
How to avoid paper jams
Make sure that the cartridge door on the front of the printer is securely closed.
If you experience paper jams while printing, try loading one sheet of photo paper at a time. Insert the paper as far as it will go into the In tray.
Do not add paper while the unit is printing.
Do not use paper that is too thin, too slick, or that stretches.
Do not use torn or creased paper. Paper that has been printed previously may cause jams.