Acer Aspire 5315 Notebook Logo
Posted on Nov 14, 2008
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Erecovery d2d erecovery management not installing

  • Anonymous Nov 18, 2008

    I'm using an Acer Aspire One. When I press alt+F10, the screen clears and says the machine is going into the recovery management environment. The windows start up screen then appears but and the machine freezes. I can't find a way to get into the system recovery application.

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  • Posted on Nov 22, 2008
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I followed all of the suggestions, including Acer's 800-number help line, without success. I finally mailed the unit back to Acer at their invitation.

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  • Posted on Nov 17, 2008
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Check that it is enabled in the bios

Press F2 when you boot and go into bios, make sure that D2D recovery is enabled. Then save the changes and exit, to run the recovery program you need to press Alt and tap F10 on boot when the manufacturers screen appears.

I hope this helps

  • Anonymous Nov 18, 2008

    the windows start up screen should not come on in recovery mode. Make sure that you press the alt key and tap F10 only when the manufacturers screen appears, this will bring up the recovery program and ask you for a password. If this fails to work, make sure that the D2D recovery is enabled in bios, by pressing F2 when you boot. This will bring up your bios screen. If it is not enabled then enable it, save the changes and wait for the Manufacturers screen to appear, i.e. acer, HP, tiny, etc...



    If you still have problems accessing the recovery program then contact acer for recovery disks



    I hope this helps

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Related Questions:

5helpful
1answer

I need a acer aspire one happy recovery disk

The Acer Aspire One Netbook has a hidden partition on its hard disk drive which allows recovery of
1. operating system to original factory image (with no recovery disk required)
2. applications (selectable)
3. drivers (selectable)
If the netbook came with pre-installed Windows XP, use Acer eRecovery Management by
1. pressing start button at bottom left corner of Taskbar
2. hover cursor over All Programs then Acer Empowering Technology
3. then click on Acer eRecovery Management and follow subsequent recovery instructions
Alternatively, on powering up, press Alt and F10 together while Acer logo is showing.
If this doesn't work, there is the possibility that the D2D recovery is not enabled for startup.
To enable D2D recovery,
1. press F2 on powering up to get into the startup utility
2. cursor over to the Main tab
3. cursor down to D2D and enable it.
4. save changes when exiting - system will reboot
5. again, press Alt and F10 together while Acer logo is showing.
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1answer

Not d2d system erecovery cannot be installed

DriversMax Is a free download and can help to find the compatiable drivers for your pc with web cam.
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Install the eRecovery drivers for aspire 5715Z

First ensure you have enabled D2D from Bios, If bios settings are OK then that message often comes up when E recovery partition is damaged.

Possible solutions are calling Acer and getting a disk to restore recovery partition (best way to proceed)

Or downloading and installing drivers from acer website

Here is recovery procedure from manual, to ensure you are doing corrrectly:

Create backup
You can create and save backup images to hard disk, CD or DVD.
1 Boot to Windows XP
2 Press Alt + F10 to open the Acer eRecovery Management utility.
3 Enter the password to proceed. The default password is six zeros.
4 In the Acer eRecovery Management window, select Recovery settings and
click Next.
5 In the Recovery settings window, select Backup snapshot image and
click Next.
6 Select the backup method.
a Use Backup to HDD to store the backup disk image on drive D:.
b Backup to optical device to store the backup image on CD or DVD.
7 After choosing the backup method, click Next.
Follow the instructions on screen to complete the process.
Restore from backup
You can restore backups previously created (as stated in the Create backup
section) from hard disk, CD or DVD.
1 Boot to Windows XP.
2 Press Alt + F10 to open the Acer eRecovery Management utility.
3 Enter the password to proceed. The default password is six zeros.
4 In the Acer eRecovery Management window, select Recovery actions and
click Next.
5 Select the desired restore action and follow the onscreen instructions to
complete the restore process


Here Acer download page: Acer Service & Support
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1answer

Acer eRecovery Problem

When you Formated the Dirve You Deleted The Hidden Recovery Partition
1helpful
1answer

D2d recovery

Hi,

Unfortunately once your original HDD has been replaced you lose all e-recovery features and there is no-way this can be reversed.

If you could get hold of the image from your old drive you maybe able to write it to your new, its a bit messy though.

The main reason for the "factory default image backup" you have not working now is because a snapshot of the C: drive is stored on D: drive so when you replaced the drive itself you basically made that disc useless for eRecovery features.

Sorry its bad news.

Cheers
0helpful
1answer

D2d recovery

you can not use erecovery and d2d if your don't have the hidden d21 partition on your harddisk. and since you have replaced your harddisk you don't have it anymore.

mail to compurepair and see if he can fix it..

rate me if you want.
CS.
0helpful
2answers

Not d2d system

Format all None Hidden Hard Drives & it will restore the your purchase date
0helpful
1answer

Acer d2d recovery problem

Idiot. You deleted the partition containing the D2D.
5helpful
3answers

D2d recovery

Is the d2d erecovery function enabled in the bios?

To check, activate the BIOS utility, press <F2> during the POST; while the notebook PC logo is being displayed.

To enable D2D recovery ard disk recovery), select Main from the categories listed at the top of the screen.

Find D2D Recovery at the bottom of the screen and use the <F5> and <F6> keys to set this value to Enabled.

That should allow you to use the F10 function key to activate D2D.
* Note: D2D e-recovery is not in Acer Empowering Management.
AEM is a power management utility that supports ACPI (advanced configuration and power interface) which allows for maximum power conservation and maximum performance. (Managed by the windows OS)
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