I followed all of the suggestions, including Acer's 800-number help line, without success. I finally mailed the unit back to Acer at their invitation.
Check that it is enabled in the bios
Press F2 when you boot and go into bios, make sure that D2D recovery is enabled. Then save the changes and exit, to run the recovery program you need to press Alt and tap F10 on boot when the manufacturers screen appears.
I hope this helps
the windows start up screen should not come on in recovery mode. Make sure that you press the alt key and tap F10 only when the manufacturers screen appears, this will bring up the recovery program and ask you for a password. If this fails to work, make sure that the D2D recovery is enabled in bios, by pressing F2 when you boot. This will bring up your bios screen. If it is not enabled then enable it, save the changes and wait for the Manufacturers screen to appear, i.e. acer, HP, tiny, etc...
If you still have problems accessing the recovery program then contact acer for recovery disks
I hope this helps
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I'm using an Acer Aspire One. When I press alt+F10, the screen clears and says the machine is going into the recovery management environment. The windows start up screen then appears but and the machine freezes. I can't find a way to get into the system recovery application.
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