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Router will not see modem

After rebooting the router and modem several times, I can not get the router to recongnize the modem. The RX light is blinking and the one port LAN light is steady. Computer says there is a connection, it appears it is just not getting the IP address.

When connecting directly from the modem to the computer everything works fine.

Any suggestions on how to make this router work>

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  • N7UJK Oct 24, 2008

    Sonic Wall SOHO 50

    Server is Comcast

  • Frank
    Frank May 11, 2010

    what maek and model is the router????

    who i syour IPS???

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2 Answers

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Check you computer program, you should have the Sonicwall soho wizard program, if not try to fund the CD and run it.
turn off all devices, turn on one device one at a time starting with modem, router and pc. the wizard should come up for the sonic wall , just folow the wizard instruction.

Posted on Oct 25, 2008

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  • Master
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It seems your router is going bad , first thing to do here is to reset the router by pressing the reset button for 30 seconds and after the reset unplug the power of the router for 10 seconds and then if you still have the setup CD for the router just run it to the computer conencted to the router and reconfigure the router back....

Posted on Oct 24, 2008

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1) Unplug the power from the router.
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Just reply to this post to let me know what will happen.

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hello!

you may try this and see if this help solve your problem

Step 1try to connect your computer directly to the modem and check if you will also experience problem
Step 2: Shutdown the computer.
Step 3: reset the router while power on then Unplug the router’s power cable.
Step 4: Unplug the Broadband modem’s power cable and wait for 30 seconds.
Step 5: Plug in the Broadband modem’s power cable and wait for its lights to appear
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Step 6: Plug in the router's power cable once the modem’s lights appear stable.
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