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Debra Posted on Sep 01, 2012

Was having problems w/ internet connection. Brighthouse tech just left. Replaced modem and fixed a loose wire at box outside. Still won't hook to wireless and says that it is probably my router

1 Answer

Allen Guyton

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  • Contributor 59 Answers
  • Posted on Sep 08, 2012
Allen Guyton
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Joined: May 21, 2008
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If you have a separate modem and router turn both off and reboot only modem till all lights up the reboot router till all lights up in that order sounds simple communication problem between router and modem. If router modem combo unit disconnect either dsl or cable from router/modem leave diconnected for a short time then reconnect and reboot till all lights up. Hope this helps.

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