Computer will not boot and says 'a problem has been detected with the hard disc'. How can I troubleshoot this, is there a program that can scan it with that will tell me if it's done or fixable? I have retreived all the data from the disc and performed a format clean, however at the very end of the format it says unable to comple as it cannot save a certain file. Not sure where to go from here so would very much appreciate a little advice. Thanks in advance.
Hello there and welcome to fixya
well it sounds like you have a couple of options here
First what i would do is to open the case on the computer then unplug everything from the mother board like the cd rom and any associated burners and the A drive if there is one
Now start up the computer and see if you can get it to go into bios
once in bios several things may happen you may get a error code about the drive or it may even say no drive found if so then you will have to go back into bios and change the way the computer boots to see if it will recognize the drive if it is now seeing it make sure it is set to the drive then pres the f10 key to save it then exit and restart now if the computer comes up and it is now running go ahead and plug in every thing then restart the computer and it should now be ok if not your drive may have to be removed and tried into a different computer and see if it can be recognized if it cant be recognized in a different computer then the drive is either bad or one of the jumpers may not be set right or may be loose this is very common on these drives ok
SO please try these simple things first then let me know how this works PLEASE LET ME KNOW
There is still a lot more we can to but i need you to try these things first ok
Best regards mike
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thanks, I remove the hard drive first and attached it to my laptop.....it saw the drive and displayed all the files no problem. I'll take a stab at removing the other drives and let you know tomorrow how that goes, many thanks so far as i guess this is sort of a good sign that the hard drive is okay....right?
when you say unplug everything, do you also mean the hard drive?
Helo there
yes this is a good thing if it sees the drive now just need to make sure that the drive loads when you start the computer if not then it means something is missing is the startup side of the drive let me know tommorrow ok thre is a lot of things we can do here we may even be able to recover it back to factory state which is very common if you want this normally will solve any problem
But it needs to be done a certain way or it can be fatal for the operating system ok
i wouldnt remove the drive right now if it is showing up that is a good thing
Okay so, I put the hard drive back in and disconnected the CD drive, unplugged everything from the mother board and reseated it....then turned the computer on.
I got the same message ''A problem with the hard disc has been detected, hit any key to continue' when I hit any key I get 'NTLDR is missing, press CNTRL ALT DEL to restart'.
If it is a help I have an enclosure that I used to remove all the valuable data before it was lost, so getting into the hard drive itself is possible if need be.
Yesterday before I posted on here I got the computer to go into what I assume is Bios (a screen where you have to use the arrow keys to change hardware settings) sorry I'm technically minded but not computer literate.
Hello there again how are u doing hopefully good
ok well i see that you were saying that you are getting a ntdlr error is that right if so this is telling you that there is no operating system to load from or tht the drive is being seen but the parameters of the drive are not set correctly meaning this when you are in bios and are looking at the drive you will want to ensure that the drive may be set to user if that is a option and some drives need the specific parameters meaning the capacity on the drive and the drive type like lba and the cylinder amount and the heads this is all found on the drive itself so please ensure that those are set correctly
But remeber that if you have removed the operating system then you will need to reinstall a previous version if it askes you meaning if you have win xp for example u can use a win xp reboot disk or a win 98 disk to verrify the validation process during set up ok but normally if you have win 7 then you should be ok
Please keep me posted on this
This would be due to you trying to format the computers hard drive
Okay so i have it in Bios and here are my menu options; MAIN, ADVANCED, SECURITY, POWER, BOOT, EXIT. I can see the hard drive in SATA port 1 and its showing 320.0 GB. Let me know what I need to look for setting wise and I'll go through each one and change if necessary, and thank you so much for your patience so far.
I forgot to add, this is a Vista system and i have the system disc but it will not go to the disc and shows the NTLDR message again. I wonder if i inadvertently changed something the other day in bios and didnt realize it.
Hello there again hey no problem i am here for you and hopefully you will find hat you need in bios also remember that if you see the drive go ahead and click on it and see what it tells you about it ok you may learn a thing or two about it that may help ok
Also in your bios boot menue make sure that you see the same drive there as well and make sure to highlight it and click on it and see what it says about it menaing like first drive or something to that effect then make sure to press the f10 key to make sure it saves the setting that you have selected then restart the computer you may still have the same thing show up but at least now you are headed in the right direction
Further more i should have asked you before you used the disk did you try to use the special fkey when starting it up to see if the computer can allow you to bypass the tart up files and reinstall the operating system using the operating system that is on the recover partition on the drive normally this key may be one of the following combinations
Try tapping the Del key. Also try F11, if neither of those work, then try these combos below:
Fn+F2
Fn+F8
Fn+F10
Fn+F11
Fn+F12
Shift+F2
Shift+F8
Shift+F10
Shift+F11
Shift+F12
Remember to hit these key combos before Vista loads, only when you sure the keys were pressed, cross it off the list on move on. When you do determine the correct key combo, please post back here,
Okay wow, this is turning into quite the encounter! so, I can get into Bios by tapping the Del button, I have no idea what everything is supposed to be set on once I'm in, once I exit Bios the operating system disc thats in the drive starts up and i get the 'Windows is loading files' then the screen goes black and thats where it stays. What area of Bios do i need to focus on first, lets start there. This message telling me the hard drive has a problem is irritating. You can bale on me with this any time you want, I had a feeling this was going to be a bad fix to try.
Hello there again no i wont bail on you i know it is difficult but it can be done it just takes a lot of troubleshooting i m sorry for that but if any thing else you will learn a lot about bios and your system
any way always start in the main section first then go thru the list and if somethng is disabled highlight it and look to the right and it should give a description of what it does and what it could do id it is left disabled or enabled then go to the next one and do the same ok
Thanks Michael, the computer is at work so I wont get to it again before Monday, have a great weekend.
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