Hi I am having trouble with the Olympus system, when I plug the DS-2300 recorder into the computer the phone leaves the folder and goes to REMOTE as well the foot peddals are not working
Try reinstalling the software. And as for the foot pedals, take a good look at them and see if anything's wrong. If you don't find anything then plug it in and out a couple of times and make sure it's snug. For the phone, i suggest you buy a telerecorder. There about 5.35 and you plug into the microphone jack of your recorder and make sure to press record before each conversation on the phone. So far, that's all i can muster up.
Could it be that the files are just being regularly accessed by one of the server admin tools and the DSS Player application interprets an open file as 'being transcribed'
What happens when a copy of a .DSS file is made to an operators machine and then loaded locally for transcription?
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I have an Olympus WS-110 digital recorder, have plugged into computer but when using Olympus AS-2300 transcription kit can not hear sound?
the recorder does go to remote, but i am not familiar with phone. the footpedal not working... you may need to uninstall and reinstall the software. olympus tech support should be able to help you with exception of the phone.
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