Panasonic Workio DP-8020E Copier tray no 1 add paper error

Hi.

Panasonic Workio DP-1820P error code E02-01 These instructions describe error code E02-01 solution for a Panasonic Workio DP-1520p, DP-1820P copier machine. This should solve your problem; this introduction will help you to troubleshoot some common error messages related to Panasonic Workio DP-1520p, DP-1820P Error Code E2-01, E2-02, E2-03, and E2-04 that you may receive.

Meaning of E02-01 the Error Code:

E02-01 means the Tray 1 cassette lifting motor unit fault. These machines use a lift motor encased in a plastic drive gear casing. Usually something inside the casing breaks, this usually happens in trays that have Ledger or Legal paper installed. The weight of the paper can cause these gear packs to break. Also if the customer loads letter paper in a tray set up for larger paper sizes.

How to fix the error:

Maybe a problem with tray 1 lift motor either you have a bad motor, Pull the paper tray out and see if the paper is lodged behind the tray, Also make sure the white coupling on the rear wall is in one piece. Check that the flag on the back of the tray is still present. Mostly it is broken and sometimes can be repaired, and otherwise, you have to change it, and to open the back cover and reach that (Part no is (DZTY000357 Paper Lift Motor Assembly, lift up drive).

Some of the possible causes:

• Remove the tray and check for paper behind the tray.
• Check paper falls back causing the gears to break.
• Check cassette Lift Motor connector.
• Replace the Tray 1 lift motor.
• Check the Mainboard.

Good luck.

http://www.scribd.com/doc/95816471/Panasonic-8020E-Manual#scribd

Panasonic 8020E Manual

Is the error stating to add paper? If so, go ahead and add paper to the trays necessary.

In workio 8020e default is DHCP active
insert manual ip

try and place the paper back on the tray properly for the censor to pick it i encounter this problem everyday but i just reset the paper.

Here:
http://panasonic.net/pcc/support/mfp/dp-8020/pcl/download.html

The wrench being displayed is most likely a P.M. counter or a cleaning web counter. It will soon lock the copier up, till the counter is reset after replacing the parts that are needed. The copier maybe looking for paper in the manual feed tray. Try puting paper in the manual tray and see if the problem goes away. Good Luck

if this is concerning a panasonic 8020 then the tray lift mechanism is faulty, a modified replacement will need to be fitted.

Hello sir; Check the letter size tray, seems like tray lifting motor defect.

Printer Error E02-01 appears when paper tray number 1 lift-up motor is unable to lift papers, Check whether the gear box of the motor is broken , normally replace the whole unit