Hello bperez28,
There are 3 possible reasons for that problem.
1. Battery is dead or is not seated properly. Try removing the battery from your laptop and then replace it back. If the battery is dead, it will not charge anymore. If it is still under warranty, ask for a replacement.
2. Charger is malfunctioning. Try to plug it into a different know working plug outlet. You might need to replace the charger with a new one.
3. Motherboard issue. Needs servicing.
You need trial and error to know exactly which of those is the reason why your Laptop is malfunctioning. Try a different charger/battery BEFORE buying one.
You can contact ACER directly from this link:
ACER SUPPORT
I hope this helped you out.
Thanks for using Fixya.
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