Have a Panasonic AG-DVC7. When I insert a cassette the tape attempts to make contact with the video head but then is rejected! The only way I can get a cassette to work is by taking off the door cover off, and using a pencil eraser, lightly press down on the video head. Now the cassette tape will stay on the head! whats up with this?

Tape mechanism problems can be quite complicated. This will require disassembling the camera to repair and can usually be done fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired by a qualified service technician.

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