@jamiegard461
Toshiba laptops have a built-in recovery mode on the system wherein you don't
need to use a disc to restore it to factory default. The hotkey for the
recovery is the 0 key (don't use the key on the numpad if you have one). To activate it, you need to turn the computer off, then you need to hold the 0 key then turn the computer back ON. If you hear a continuous beep, you can let go of the key and It will then say "Windows is loading files". If
this doesn't work, that means that this computer doesn't have the hidden partition for you to restore the unit to factory defaults (either it's faulty or it's not there) and you need to order the recovery discs from Toshiba at 1-800-457-7777 if you purchased the computer in the US and for Canada, it's 1-800-663-0378.
If you're still under warranty, they'll give it to you for
free.
Cheers
To run the check disk utility you will need a repair disc or
a operating system disc. Put the disc in the cd drive and boot from
it. You want to get to the Dos Command Prompt (Black screen with white
letters) and type the following command: chkdsk /r
Check disk will run well over an hour or two and you will notice the
percentages going from high to low, this is normal. Let it run to
completion. Then reboot machine.
If check disk fails to solve your problem you might have to reinstall windows.
Try doing a Repair Install that way you don't loose your data, documents,
music, pictures, videos or programs.
In windows xp you get to the dos command prompt by selecting R for repair when
the options appear.
In Vista and Windows 7 you want to get to the recovery
console and look down at the bottom of the window for the Dos Command.
You'll need to read your manual to see how to start the Factory Setting. Look for the manual on your manufacturer's website.
Get online
and got to www.google.com In the google search box type: "Acer
Support" (without the quotes and put your manufacturer name before Support).
Look for downloads and drivers. Enter your model number and operating
system when requested. Look for Manuals and search them for Factory Restore or System Recovery.
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