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We fix and repair laptop motherboard no video, no...
You might be right, but what have you done first?
In the case, I suggested, you have already installed NERO8, then updated with SP3, that’s where your trouble starts..... And that’s why I suggested this procedure.
/Teis
Mixtrixx is right, so I´d provide the URL:
http://www.nero.com/enu/tools-utilities.html#tab4
/Teis