Epson Stylus CX3800 Printer "zero document queue error" Questions

zero problems. Unfortunately for no apparent reason about two weeks ago she is no longer able to print. When she sends a document to the printer it seems like it does not even try to send the document

zero length text file (one that is 1-2K would be a good choice) (e.g., autoexec.bat or something ending in .txt), and print from DOS with: C:\>type autoexec.bat>lpt1: or C:\>type filename.txt>LPT1: If

Document" on the printers display and the display lights NOT LITE. I have to turn the printer off then back on to get back to the "ready" state....if I don't the printer will stay in this FROZEN mode.