Tetra Garden - Recent Questions, Troubleshooting & Support


Open the phone app, tap the Contacts button, "Add contacts", enter name, etc., exit to save contact..

Tetra Garden | Answered on May 16, 2020


there is no reset

Tetra Garden | Answered on Jul 31, 2018


they are not repairable. Ensure that you have power at the pump receptacle. Your power should be on a GFCI circuit either breaker of receptacle. try resetting GFCI. If that does not work call electrician. Personally I would replace pump, they are an inexpensive pump. $24.00 on amazon

Tetra Garden | Answered on Jul 31, 2018


you should wait a week to make sure that everything is stable in pond and add your fish, avoid too many fish and overfeeding them. enjoy your fish pond, i love them.

Tetra Aquarem... | Answered on Nov 17, 2014


What size is your pond Length X Width X Depth. What temperature is your pond at? Is the pond located inside or outside? How big are the Koi? and how many are there?

Tetra Aquarem... | Answered on Aug 16, 2014


the product is discontinue, where do i get the new O Ring, does anyone know?

Tetra... | Answered on Jul 09, 2014


Has it exceeded the manufacturer's warranty? Don't try to compromise the water tight housing where the electro-magnet is located, as this could result in a nasty electric shock (or worse). Try cleaning the impeller and the impeller housing. Perhaps try a replacement impeller.

Tetra Pond Pump... | Answered on Sep 05, 2011


What type and size hose are you connecting to the fittings? What type of clapms are being used also?

Tetra Garden | Answered on Jun 18, 2011

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