Smartpool Pool & Spa - Page 8 - Recent Questions, Troubleshooting & Support

There are several things to check for with these pool cleaners. First, make sure that there are not kinks or knots in the cable that would restrict movement. Make sure that there is not hair, fabric, or other debris in the impeller. This can also cause the back and forth movement. Check for debris or leaves caught in the axle bearings.

Your questions seems to be for two different products. Your picture and product description is for pool cleaners, but you mention a washing machine. I do not have info on a washing machine, but I can give you the users manual for the Dolphin robotic pool cleaner. Hope this is what you are looking for.

http://www.backyardcitypools.com/images/smartpool/robo-kleen%20-Manual.pdf

I'm not sure what your exact question is, but below is a copy of the users manual for these pool cleaners. It should help you trouble shoot whatever problem you are having.

http://www.backyardcitypools.com/images/smartpool/robo-kleen%20-Manual.pdf

With the simple construction of the pool cleaners, usually a lack of movement means that there is something jammed in the impeller or the drive system. Check for obstructions in the wheels, axles, etc. and make sure that your debris chamber is clear.

You should be able to purchase pumps for these automatic pool cleaners from a pool supply company, but I would take it to a professional first. It could be something that is easily fixed without purchasing an expensive part.

Check your drive shaft for debris or other items that could jam. These automatic pool cleaners will become disabled if something sticks there. You will also want to check your debris bags to make sure that you do not have a clog that would prevent proper water flow and movement.

One thing that you might want to try on these pool cleaners is removing the limit screw on the axle for greater angle of tandem wheels. Make sure your filter bag is not clogged or partially clogged because this cause restrict movement. Check for debris jammed in your drive system (wheels, axles, etc.)

If it is not working, it is likely a problem with the impeller being jammed or an obstruction being in your drive shaft. Try checking both of these places for jammed leaves, etc. This is a common problem with these pool cleaners.

Hello, I think I had the same problem with mine : the filterpump worked, but robot didn't move. I opened it up and the problem seemed to be that the pin which locks up the gear wheel to the axle of the front wheels had broken into three pieces. We inserted a new pin (nail, screw etc) and the Robo kleen works just fine again. Maybe you should check this is also the problemwith yours. Good luck !

Hi, most of the time with these automatic pool cleaners, that is going to be the impeller. Check your impeller to make sure that it does not have debris that is clogging/jamming it. Also, check the front and rear wheel axles for debris. Leaves and other large items often get stuck and prevent proper function.

You can find the pdf version of the users manual for these pool alarms on the Smart Pool website. Here is a link to it:

http://smartpool.com/website/manuals/PE22.pdf

Thank you for posting your question here on Fixya.com.

There is no reset in these cleaners. Test the power supply for output voltage. If it has power out you'll need to send it in for repair as the rest of the possibilities require opening the sealed motor units. If it doesn't, replace the power supply. For a quote on parts or to send it in for an estimate, please contact us thru www.arrowpools.net.

If this answer does not fix your problem, please comment with additional details prior to rating the answer. Positive feedback is appreciated once your problem is solved!

John

You can try MaytronicsUS to get an answer straight from the manufacturer. If they offer the part you seek they can also refer you to a stocking parts dealer to purchase it.

John

Thank you for posting your question here on Fixya.com.

Test the power supply for output voltage. If it has power out you'll need to send it in for repair as the rest of the possibilities require opening the sealed motor units. If it doesn't, replace the power supply. For a quote on parts or to send it in for an estimate, please contact us thru www.arrowpools.net.

If this answer does not fix your problem, please comment with additional details prior to rating the answer. Positive feedback is appreciated once your problem is solved!

John

These pool alarms are designed so any time something breaks the surface of the water, the alarm is sounded. They are designed for movement in the entire pool. Make sure that your alarm is positioned properly so that it is not strictly monitoring the deep end of your pool.

This particular pool alarm is made for an inground pool. As far as I am aware, you cannot use in on an above ground pool. You will need a pool alarm that is designed for an above ground pool.

There is an online manuel at this address http://74.84.137.218/website/manuals/RK01A.pdf
There is a circuit board that needs to be reset and the manuel discribes how to do this process. Make sure you are using a ground fault outlet to plug into. If there is a fuse, but I don't think there is it would be inline on the power cord. Also check the Breaker box to make sure there is power to the recepticle.

The Pool Tech

With these automatic pool cleaners, it is often a problem with the impeller or axles having an obstruction that is preventing proper movement. Check your impeller and the front and rear wheel axles for cloth, leaves, etc. that could be blocking the movement.

With these automatic pool cleaners, a jammed impeller can cause it to not work. Since the cleaner was caught on a pool toy, my guess is that it has some fabric/material jammed in the impeller and that is causing your problems. Open it up and check your impeller. I am sure that you will find it jammed.

Check your impeller. Often on these automatic pool cleaners, the impeller can become jammed and make movement impossible. Also, check your front and rear axles to make sure that you don't have any obstructions there.