General A - Recent Questions, Troubleshooting & Support

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Lens won't close

Lens may jammed or control board is bad. You may need to take it to a dealer or time to buy a new one.
12/17/2017 6:45:59 AM • General Electric... • Answered on Dec 17, 2017
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Where can I purchase a battery cover for a KodakEasyShareZ812IS?

One source for the part is 2f7022
2/26/2015 12:26:01 AM • General A... • Answered on Feb 26, 2015
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How do i retieve

If you are using a memory card, take no more pics until you've recovered the photos, take the card out of the camera. This is to reduce the chance of you overwriting some of your "lost" photos. There are many good freeware photo recovery software options that are available to help you recover your photos. This blog article reviews and outlines several of the better ones.
All the download links listed in the article are through CNET, primarily to verify that these are malware free software, and to give you a chance to read user reviews on the software before downloading.
5/8/2014 7:41:09 AM • General Electric... • Answered on May 08, 2014
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What does 'Write Protect' mean and how do I get rid of it?

That means that your SD card (or whichever memory card you use) is write protected and you cannot edit the card's content in any way.

Take your memory card out of the camera and plug it into your computer. There should be a place for you to change the memory card's protections that way. Sometimes, as with USB drives, there might be a small sliding lock physically located on the card which will also write protect the device.
2/14/2014 2:12:50 AM • General Electric... • Answered on Feb 14, 2014
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Write protect

Look at the memory card. SD cards have a slide switch along one edge. The position farthest from the metal contacts locks the card, protecting it from writes. The position nearest the contacts unlocks the card.
1/23/2014 4:44:21 AM • General Electric... • Answered on Jan 23, 2014
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