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Most likely there is not a codec available. If your Xbox is connected to the internet it will download the codecs if it can when you try to play the file. If not you can do what I did and download TVersity at www.tversity.com. This will stream movies from your computer to your laptop if they are on the same network, I use it to watch movies I have on my computer on my tv via my xbox. Anything your computer can play your xbox can play.
To play movies on your kp500 you have to convert them first to 3gp or mp4.. for that you need a converter software like SUPER or anything that can convert from the desired format to those two...
The phone does not support wifi.. so there isn't any way to connect to your router.. which means no free internet surfing with that phone
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