Hi dejjjavuu,
You have 50% chance that it is a bulb problem but you have a ballast board that supply the bulb also. The problem is, this board needs to check with an experienced technician for fault. But for me I've suspected also the bulb most especially if the unit is more than a year old, you can't test this bulb unless swap a new working bulb in the ballas board that's why you need to call an expert. However if you have a spare bulb you can swap it and try.
Hope I helped you.
Have a nice day!
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