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Posted on Mar 05, 2011

Seat wont lock into position as white buttons wont pop out

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  • Contributor 8 Answers
  • Posted on Mar 05, 2011
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Joined: Mar 05, 2011
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We had this same problem and I just fixed it today. What is happening is either the white plastic buttons expand with time (highly unlikely) or the black plastic housings shrink with time (more likely). To fix it yourself, you need to disassemble the buttons, which can be done with two screwdrivers, and sand down the edges of the white buttons to make them slightly smaller. Here's the process: 1. Behind the white button is a screw. Remove it using a phillips screwdriver. 2. You'll now have a black housing with a white button in it, held in by three white tabs. 3. Free the white button from the housing by pressing inwards on each of the three tabs in turn. 4. You'll now have a black base, a black surround (where the button sits), a spring and a white button. 5. Sand the circumference of the white button evenly until it slips easily in and out of the black surround. 6. Reassemble and repeat for the other side. Good luck, Jesse.

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My daughter has just brought me a Bugaboo which is 25 months old (one month out of warranty) and after several hours work I have figured out the problem.
The reason that this seems to occur after a year or so is, I believe, related to the fact that the housing in which the white button sits is made of thermoplastic and is not dimensionally stable. For the button to work properly both the circular hole in which the button sits and the button itself must be circular and the button must be very slightly smaller in diameter than the housing. If either of these are slightly distorted the button will stick.
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The cure? You need to dissamble the button assembly and spray some silicone lubrication or similar and make sure the various parts are working smoothly. Also you need to check to see if the white button is binding on its black housing. If it is, then carefully use some wet and dry paper or similar abrasive on the circumference of the button until it stops binding
Having figured out how this works I have to say that I consider the mechanism to be a very poor one considering the price that is charged for Bugaboos. If they took a little more care and made sure the button and housing wouldn't distort with age and bind, the problem wouldn't exist.
Hope this helps. .
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