1. Connect your web cam
2. Open Device Manager
3. Find your web cam in Device Manager
=> Click Control Panel. If you have Control Panel Classic View, click Device Manager
=> Click Control Panel. If you have Control Panel Home View, click System and Maintenance->Device Manager
=> Click Control Panel->System, then Hardware tab, then Device Manager button
4. Find your web cam's Hardware Ids
=> Windows provides user-friendly device names to accomodate us humans. As far as Windows is concerned, the device name is simply a comment!
=> It's those cryptic Device Identification strings that really identify a device
=> Device Manager displays whatever device name it happens to find in the device driver
...==> If Windows finds NO device driver, your web cam may be named "Unknown" or "Other" device
...==> If Windows finds the WRONG device driver you may see your web cam with the WRONG device name
=> While your web cam is connected, look through all of Device Manager for devices with a yellow icon (probably a yellow question mark)
=> Be certain to expand the USB category to check all devices listed under it. Also, be sure to also check if category Other Devices appears in Device Manager and look under it as well
=> Your web cam will appear as a device with a yellow icon (probably a question mark)
=> Click on thumbnail to see the full sized image
=> Your web cam device will only appear in Device Manager when the web cam is powered on and connected
=> Disconnect your web cam. Verify the device you had found is no longer displayed in Device Manager
5. Search for a driver based on Hardware Id
> Update 1/26/2011: To avoid a common mistake,
don't confuse the number zero with the letter "O". IDs may contain zero
but NOT the letter "O"
The best driver will match the Hardware Id at the top of the list. The next best driver match will match the next Hardware Id on the list, etc
=> Example: If the Hardware Id is USB\VID_093A&PID_2468&REV_0001 search for VID_093A&PID_2468&REV_0001
Installing Driver Software
Note: If the camera does not work or the PC cannot detect it, please refer to the troubleshooting section in your Be-Bratz.com™ Webcam manual.
Here is the link to the software: Download the webcam software
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