The software needs reloading, if it is under 12 months old and you have the receipt, contact Binatone on 0845 345 9677 and they will organise for this to be done under the warranty. If the Sat Nav is over 12 months old or you do not have the receipt they can still resolve this for you if you pay £32.99 which will include brand new software and the latest maps available- it's worth it rather than purchasing a new Sat Nav!
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