I bought an MPV5 used. Batteries won't charge. Charger light is green after 24 hours...slight power surge then dies. The seller said it hadn't been plugged in for a long time. I also noticed the batteries are U12350 Acid-lead sealed battery not the gel type recommended. Are these the wrong batteries? Should I spring for two new batteries that are gel type? What if it isn't the batteries. I am machine illiterate. Please keep explanation easy. Thanks.

Check Power and Connections:

Ensure the power is turned on.
Confirm that the charger and power cord are not plugged into the unit.
Make sure the brake release levers are in drive mode.
Joystick Controller:
Verify that the joystick cable is securely attached.
Check if the batteries are fully charged. If not, proceed with charging.

Battery Charger:
Plug the charger into a working outlet and test it with a lamp or LED clock.
Use a charger specifically designed for your Hoveround MPV5.
If the problem persists, consider replacing the battery charger.

Battery Issues:
Ensure the brake release levers are in drive mode.
Check all battery connectors to ensure they are properly connected.
Verify that the batteries are fully charged. If not, proceed with charging.
If the batteries still won't charge properly, replacement batteries may be needed.

Consult your Owner's Manual for illustrations and additional instructions. If these steps don't resolve the issue, I recommend contacting Hoveround Technical Support at 1-800-96-HOVER (1-800-964-6837) for professional assistance

It could be charger issue or battery issue.
You can try this charger here: https://chargerbuy.com/products/charger-for-hoveround-mpv5-power-chair It's UL certified.

need more info on equipment to answer ,scooters dont have joystics powerchairs use joysticks if you have a powerchair that has not been charged for over two weeks the batteries have probably died
in this state the charger will not go into charge mode only the power light and poss the fully charge lights will light
as a quick test a 24 volt bulb from a scooter or lorry with 2 wires attached pushed into the two outer holes in the joystick charge socket should light up if it wont batteries are totally dead

have you checked the charger with a multimeter to make sure that its putting out the correct amount of volts?

Directions say green light indicates that the battery is fast charging only,it does not indicate at exact point of full charge. I let my batteries charge for 12 hours for the first time charging,found out myself the same way. Try that and you will notice the difference.

Replace the batteries and charge before use then charge nightly for 20 days Use the chair daily so you can get a good charge nightly to get the batteries operating at 100% After the 20 days If you don't use the chair daily always store fully charged and then charge once a week overnight. Should work fine once you get the new batteries in You will need to get 2 U1 batteries for your chair do not get Wally World or automotive batteries You must replace with sealed deep cycle batteries made for power chairs Hope this helps

If you plug the charger into the wall, turn on the power switch and the light comes on, the charger should be working properly. Here is a way to test it-
Attach the charger that came with the power chair to the power chair controller firmly and turn the power chair on, while the charger is running. What should happen:the lights on the controller will scroll back and forth. If this does NOT happen and you can confirm the charger is turned on, the charger handle is fully seated inside the controller receptacle and the wall outlet has power, then the charger may have a problem and needs to be replaced.

If the charger is OK, then there may be a problem with the batteries. Here are some sypmtoms:
1-You connect the charger but the light on the charger never goes red, it just stays green.
2-You connect the charger but the light goes from red to green VERY fast.
3-The charger light goes from red to green but when you disconnect the charger and press the power button on the controller, you only have one flashing red light, or the batteries drain within just a few minutes of use.
4-The power chair has been stored or sitting idle for several months.
5- The power chair has been connected to the charger 24-7 for several months.
Any of the above examples indicates that the batteries are oxidized or damaged and will most likely need to be replaced. The MPV5 takes two, U1 12 volt 33 amp batteries which can be purchased at any battery warehouse store like Interstate Batteries or Batteries Plus.
Good luck!

leave it on charge for 24 hours. if nbo recovery get a new battery

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If the power chair was stored for a while, the batteries may have gone bad. There is a gel inside them that needs to be put on a current regularly or it will solidify. When you connect the charger, you get a green light because it senses the batteries are full; unfortunately they are full of crud, not power. Try replacing the batteries to see if that solves the issue. You can probably take them to an auto parts store or Interstate Batteries to have them volt tested. The type of battery you need is a U1, 12volt, 33amp and you will need 2 of them.
Good luck!

need to have the batteries load tested, sounds like dead cell in one or both batteries