My ge profile dishwasher is approximately 4 years old but has only been used for 2 years as the house we bought stood emply for two years. We do have hard water. There is always a film and residue left on our dishes. We use the cascade pouches as well as jet dry. what can we do?

If you can find a Amway Distributor in your area, purchase a Hard Water Film Remover from them and use according to package directions.

If you cant find one, go here and ask Amway to help you find a distributor:: http://www.amway.com/EN

This is the name of the product from years ago ... there may be a new product, discuss your needs with your distributor who is specially trained to recommend the proper product for your cleaning needs.

Thanks for your visit to day.