The screen is blue and will not do anything. I can get into task mananger by doing ctrl*alt*delete but that's it. I have tried shutting it down and restarting but nothing changes.

If you have Windows
Left-click START or the round blue Windows icon at bottom left of screen.
Or press the Windows key at bottom row of keyboard.
Left-click the white right-arrow symbol next to "Shut down".
This drops down a choice menu.
Left-click "Restart".
Now sit back and watch the magic happen.

Otherwise to shut down click the Shut down bar in Start window.

Or in case the PC freezes / hangs press "Power" button.

If an application hangs, stopping your computer, you can also try close down the app in "Task Manager".
Press Ctrl+Alt+Del
Wait until the Task Manager options window pops up on screen.
Left-click "Start task Manager"
Left-click "Applications"
Shut down the app then exit TM.
Reboot to refresh memory.

Try holding down Ctrl + Alt and hit the Delete key this will open task manager use tab key and cursor keys to shut down programs and reboot

Not sure, but try loading Safe Mode by pressing F8 during boot and lowering screen resolution. In Safe Mode you can even run System Restore. It load to a previous date that you choose.

You need to re install Windows :(

Sounds like not enough resources such as RAM and CPU. Check Performance in Task-Mananger (CTRL-ALT-DELETE).


Try disabling startup programs from loading in the first place. Go to Start > Run (search in Win 7) and type MSConfig > Startup tab and uncheck anything that you don't want Windows to load automatically.

Try these 1) Shut down the system 2) Remove the battery 3) Hold down the power button for say 2 minutes 4)Put the battery back 5) Boot the system
If you still hit the black screen with a cursor: 1) Wait for 2 mins at the black screen 2) Just type in your windows password (if you don't have one hit enter) and press enter 3) Wait for another 2-3 mins 4) Hit Alt Ctrl Delete and go to task manager (this time it should take you to the task manager) - fingers crossed LOL 5) Now do new task - explorer.exe
Hopefully you should be back in action.
Note, this is a work around and for a permanent fix either try and clean your system (check for viruses) or reinstall the system. Hope this helps.

try CTRL + ALT + DELETE and Click on "start task manager" (if you are running vista or 7) click on the button that says "New Task..." then type "explorer" in the box and click ok.

if it is your wallpaper screen then press ctrl+alt+del. This will open task manager. Under Application tab click new task. Type c:\ and press enter......It will open up explorer.....

If this does not works then you need to have repair the windows...

possible fixes:
1) run antispyware and antivirus
2) In XP PRO then try turning the Task Manager Disable facility on and then off again. It should be set to off or 'not configured'.

For turning Task manager On/Off

Start, Run, type gpedit.msc,OK

In left hand pane Double click Admin Options.
Double click System,
Click Ctrl, Alt, Delete.

Then in right hand pane double click Ctrl, Alt, Del. This opens up 'Task Manager Disable/Enable' facility..

Setting on radio buttons should be either disabled or 'not configured' If so select enable (this turns Task Manager Off), Apply, OK.

Sounds like Explorer is having an issue loading.
Unfortunatly there are a miriad of possibilities that can cause it.

So try this and see what happens.
Do the CTRL-ALT-DELETE (aka three finger salute)
Goto Applications tab and select NEW TASK
Type EXPOLORER.exe and oress enter.

Explorer (AKA the desktop) should pop up, or give an error.

If you get an error then post back what it says. If it brings up the desktop post back with that result and we can move on from that point.