Press the menu button and scroll over to the setup sub category. Scroll down to reset and press enter. Select yes and then enter. Select yes again and press enter. The television will turn itself off and then back on.
If that basic reset doesn't work call 877-332-7867 to be walked through the no sound troubleshooting up to an INIT. I cannot put the steps for an INIT into print because any wrong move could erase everything from your television.
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