Question about Rowenta Commercial Garment Steamer - White

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MY ROWENTA 1550W UPRIGHT STEAMER NO LONGER PRODUCES STEAM. WHAT MIGHT BE WRONG AND HOW CAN I ATTEMPT TO FIX IT?

Posted by neado on

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  • Julio Curet
    Julio Curet Nov 30, 2013

    I have a Rowenta precision valet 1550w,it will turn on but no Sean comes out ,does it need to be?

  • Gee Marie
    Gee Marie Aug 21, 2017

    I flushed out the system.. I simply hosed out where the water goes in and the steam comes out. turned it up side down and let the chunks of calcium dirt debree flow out. then i toolk a chop stick and scraped out where the steam comes out. i did this over 10 times while each time checking if the steamer would work. i did this until the clog was gone. good as new.

  • Rona Lamont
    Rona Lamont Nov 20, 2018

    Run a wash of vinegar through it and then rinse several times to remove the smell

  • Anonymous May 21, 2019

    I did the same, just took it outside and flushed both opening with a hose to get all the gunk out and works like new now. No need to disassemble the whole unit.

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    warner45w Jun 12, 2019

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10 Answers

firayle

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I have a Rowenta garment steamer. It will turn on but no steam comes out. Does it need to be cleaned from the build up of iron, etc. from the water? If so, how do I go about this?

Posted on Jan 10, 2011

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  • 4annebarry May 25, 2011

    you asked if this was helpful, but I didn't get any suggestions

  • Marian Gall
    Marian Gall Jun 22, 2014

    No it wasn't helpful because I got no suggestions

  • Gee Marie
    Gee Marie Aug 21, 2017

    I flushed out the system.. I simply hosed out where the water goes in and the steam comes out. turned it up side down and let the chunks of calcium dirt debree flow out. then i toolk a chop stick and scraped out where the steam comes out. i did this over 10 times while each time checking if the steamer would work. i did this until the clog was gone. good as new.

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Elijah www

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I cleaned mine and now it works as good as new. The blockage from hard or soft water gets built up in the tubing that leads from tank reservoir to boiler unit. Opening the case is tricky and requires a sequence. 1) Take the wheels off 2) find 3 screws total that hold the black shroud parts. The shroud pieces come off with a little bit of effort. Use a screw driver to pry them off. 3) 6 more screws are holding the 2 main plastic pieces of housing. 2 of the 6 screws are inside the pedals (power and recoil pedals). You take them off by releasing the tabs from the inside. You have access to that area now that the shroud is off. 4) once the housing is opened, remove the clear silicone tube (one that connects reservoir to boiler) by releasing the clamps first. The tube should be totally gunked up. Use your imagination on what to clean it with. But then rinse and flush it: boiler in reverse, and the path from tank reservoir. It took me 20 minutes to figure out how to disassemble this steamer and only 3 minutes to put it back together.

Posted on Feb 11, 2013

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  • tamarawilson
    tamarawilson Feb 20, 2013

    Thanks Elijah.....great instructions!!! Mines working like new again!! :)

  • HelpHelpHelp Aug 04, 2013

    Great instructions! Thank you!

  • ghislaine dufour
    ghislaine dufour Feb 27, 2015

    what are "shroud" Parts????

  • maria
    maria Mar 07, 2015

    thanks! step 3.) total of 8 screws, 6 screws plus 2 screws under the pedals

  • Anonymous Oct 29, 2015

    I had a little trouble getting the pedals off. I was also trying to find two screws to remove inside the case, under the pedals. Once I got the pedals off, I saw that the screws were directly under the pedals (yes, they were "inside" the pedals). I used a small bottle brush to clean all of the scale from inside the plastic tube and easily reassembled the steamer. Prior to reading your post, I had been about ready to go buy a new steamer. I was so pleased with my success that I then went and cleaned the scale out of my daughter's steamer. The second one was MUCH easier! Thanks for the excellent guidance!

  • Debra Lockett
    Debra Lockett Apr 06, 2016

    Thanks for putting your instructions on how to take apart and clean the Rowenta Standup Steamer1550W. I'm one happy lady again. Working like it's brand new. Lesson learned NOT TO USE TAP WATER. Use DISTILLED WATER ONLY. Thanks again!

  • Robert Pruitt
    Robert Pruitt May 17, 2016

    What is the secret for getting the pedals. Everything else came off because of excellent instructions.

  • Alicia Williams
    Alicia Williams Feb 15, 2017

    I can't seem to figure out how to take off the wheels. I'd like to try to clean it first before I go buy another one. Would love a little more details on that. I've looked everywhere online but can't seem to find anything! Thanks so much

  • Kelsey Gibbs
    Kelsey Gibbs May 27, 2017

    I really thought this was going to work. With these easy instructions, I got the small hose cleaned out, and dug out as much as I could in the metal boiler nozzle that connected to the hose. Put distilled water in it...and it still has very low, inconsistent steam pressure. Lots of noise and gurgling. There was a lot of sandy stuff in the hose, do you think the boiler is clogged up? And is that something I can even take apart?

  • Gee Marie
    Gee Marie Aug 21, 2017

    I flushed out the system.. I simply hosed out where the water goes in and the steam comes out. turned it up side down and let the chunks of calcium dirt debree flow out. then i toolk a chop stick and scraped out where the steam comes out. i did this over 10 times while each time checking if the steamer would work. i did this until the clog was gone. good as new.

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Gary Swanson

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I have the same problem, I think. I can't get water to flow into the boiler. I was unable to remove the wheels. I got the 'hub cap' off, but could not figure out how to spring the tabs inward to release the wheel so I could remove it. My finger wasn't strong enough to pull the tabs in and I couldn't come up with a tool to do the job. How did you remove your wheels?

Posted on Sep 28, 2013

  • Jeff Dumas
    Jeff Dumas Apr 21, 2014

    The tabs to release the wheel were a bit of a challenge. I just wedged a flathead screwdriver in between the black and gray plastic, popped the tab inward, and pulled pretty hard on the wheel. It came out, but required some effort. All the other instructions above were easy to follow. Cleaned my and it\'s working great again, was full of calcium deposits from the water.

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Madges Hatbox

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I had luck with using the pray nozzle at my the laundry sink Remove water tank and empty. Unplug unit and untelescope the hanging rod. Remove the two screws on the hose at the base. With a little twisting the hose comes off the unit. Position the unit over the sink with with the empty hose connection facing you and the water entry area from the removed tank pointing down in the sink. With hot water, flush out the system with your sink spray nozzle through the hose connection. You should see lots of gunk coming out the other end into the sink. Repeat until the water runs clear.

Posted on Feb 26, 2015

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  • kim martin
    kim martin Dec 04, 2016

    Thank you Madges!!!! I was not thrilled about the thought of totally dismantling my steamer as suggested by someone else, so decided to try your method first. It worked like a charm. We took it outside and laid the steamer on it's side and used our garden hose spray attachment. After plugging it back in it started steaming like crazy!(we also ran a tiny bit of vinegar thorough the system just for insurance).

  • Albert Flasher
    Albert Flasher May 22, 2017

    Madge's way seems to work. Thanks Madge's! One tip: At least on mine, you do not have to remove the screws to release the hose. There is a collar at the base of the hose that has three indented rings around it. Simply grab that collar and push downward toward the steamer base. This will release the hose and allow you to remove it.

  • Susan Johnson-Lunt Dec 19, 2017

    I did it Madge's way and took it outside with the stream garden hose.lots of junk came out...brought it back inside and fired it up and works like brand new....so glad i read through the comments before taking it apart.

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Dusty Ryan

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If you turn it on and the orange power indicator lights up, but absolutely no heating is going on, there is a thermal fuse inside that is most likely blown, interrupting power to the heating element.
The wheels on my Rowenta Precision Valet unit just pull off by pulling on it sideways at an angle, as it just clips on with plastic tabs in the center.
The case is held together with philips screws with one recessed one that needs a long screwdriver for removal. The plastic buttons cover two screws that hold the leaf springs for the buttons and also hold the two halves together, which was the last things I needed to take off.
The thermal fuse is inside a silicone sleeve clamped against the body of the heating chamber, and you need a stubby philips to remove the screw for the clamp.
If you measure it with an ohmmeter and it's open, then it needs to be replaced, probably it was allowed to run dry and caused it to overheat and open up permanently. SF188E is the part required, a 192 deg C thermal fuse that is crimped on to the wires. Cost from ebay is about $6 for a 5 pack for a US seller, and less if you can wait for a China shipment.

Posted on Apr 04, 2017

Burt Smith

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Adding to the great diagnosis of the thermal fuse - SF188E, by Dusty Ryan, the fuse will fail either because it aged (not likely) or because the unit went over the temperature of the fuse (190' C) - which is caused by the thermostat (they call it a thermal cycle switch, or KSD-150LC Bimetal Thermal Fuse) - it actually triggers at 150' C and cycles the boiler off and on. If it fails closed, the unit will over heat and the thermal fuse melts (at 190) keeping the whole unit from bursting into flames. So it is best to replace the KSD (~$6 plus you might buy a tube of thermal paste, when you replace the SF) - easy to see, unscrew, replace while there doing the overheat thermal fuse.

Posted on Jun 08, 2019

Jason Williams

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My issue was not with the tubing, but inside the boiler itself. Once you have the unit apart, there are four screws holding the boiler unit in plus the wiring. I would suggest taking off the connectors one at a time and taking pictures to ensure you get the hookups correct. Once you do that, remove the two hoses and clean out the boiler with a small screwdriver and white vinegar.

One tip on getting the wheels off is to use two butter knives. There are access slots behind the plastic tabs that you can slide a butter knife into and remove the wheel cap and wheel.

Posted on Feb 17, 2018

Derek Chan

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Okay so I have a Rowenta compact valet 1500w garment steamer that was not producing any steam. I tried to follow the comments here to open it up to clean it out. So first of all I realized my model does not have detachable wheels. After breaking the wheel off I saw no tabs or removable hub cap to speak of. The axle was fixed to the body of the steamer and I broke it right off. Next, the screws that secure the body together are these weird star shaped screw head. There was no way to get those screws out no matter how long I tried to unscrew it. So I finally just turned my shower head onto a focused setting and sprayed the heck out of the water intake hole. All this black sandy junk came out. I reconnected the steamer and it is working again. So point is just try spraying the intake hole instead of wasting like 45mins of your life, like I did, trying to break open this steamer.

Posted on Feb 07, 2017

  • Teddy Apr 05, 2017

    I did the same thing. First broke a wheel off. Even with a set of special screw driver bits I couldn't find the correct. Finally just sprayed the hell out of the pipe that shoots steam out and the intake at the base where the reservoir goes and it worked again just. Don't mess with wheels !

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maria

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Step 3) of Elijah - 6 screws, plus 2 screws under the pedal, 8 in total

Posted on Mar 07, 2015

Marisol Castillo

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I need help too - did as stated above, opened steamer and cleaned the gunk out but now that I reassembled it is not working - when I click power button orange light comes on but no steam and no generator sounds... Anything I can do?

Posted on May 29, 2014

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