RCA M4304 says profiling 20 mb required shutting down, but when I connect to computer it charges, but doesn't show up on my computer?

Sounds like you've exceeded your device's storage limits.

If you can hook it up to a computer, go into the device's storage (via a file explorer), delete 5 or 6 MP3 files from the player. They usually average 4 to 5 MB's each. That should give the unit enough free space to start up correctly.

Hi,You just need more space on your player. Just connect to your computer, back up files, then delete enough to leave 20mb. Hope this helps! Oh and for all the support for the M4304 visit this page:http://www.rcaaudiovideo.com/product.aspx?product=420

prifile requires 20 mb of space

Damn. I have the exact same problem and I'm working hard to solve it. I will definitely let you know if I got a solution to this problem. Let me know if fixed it.

We are having the sam eproblem with the asking to free up 20mb. Your solution (The player needs free memory space for building up the playlists: delete the amount of data off the player.

Connect to the computer and backup all the data from the player onto the computer.
Next delete some of the saved data from the player to free at least 20 MB of memory.
All support for the RCA M4304 on next page:..... Does not work for us. When we plug it into the computer all it does is show it usb connected but we cant get into player anymore to delete anything. Please advice

i have the same problem and its ********

That doesn't help you can't even turn it on, it shuts off it self, Even when you plug it to the computer with the usb

it says profiling requires 20mb free space

Wow, I didn't realize so many people were having the same problem I was having. First try re-installing the firmware for it. Since your computer won't recognize it you will need to download the software, then you will have 2 boxes pop up. One is the install instructions and the other is the actual program install. You will have to hold down the play button on your player while you plug it into the computer. DO NOT RELEASE THE BUTTON UNTIL THE PROGRAM SAYS "INITIALIZING".

It should work fine once you do this. I spent 3 hours going through RCA's website before I came across this step.

hook it up to the pc and open it up in windows explorer and find the music folder and delete some songs