Hi
First you have to determine whether you are actually online. Do this: START, RUN, CMD. At the C: prompt type ipconfig /all. You'll get alot of numbers and letters but the one we're most interested in is default gateway with numbers like 192.168.0.01 etc. If this is very similiare then type PING sony.com at the c: prompt. If you get a message back that says reply ... then you have an internet connection. Now you'll need to get some things before we proceed. Go to a friends computer or the public library and download AVGFREE.exe, MALWAREBYTES.exe and SUPERANTISPYWARE.com. Put these on a flash drive or cd and run them on your computer. This will positively eliminate and bugs or hijacking. Once completed go to START, RUN, CMD and type SFC /scannow at the c: prompt. This program will check and correct all of Window's protected files. Have your original Windows cd's handy because it may ask for them. Once all this is done you should be able to load IE 7 or IE 8. I would get clean copies of these before you attempt this. Again, a friends computer or the public library. Good luck
ym default gateway is 192.168.1.1 I am able to access web sites from my web browswer even if it isnt working correctly but i am not able to ping from the cmd prompt I have AVG on this computer but i amnot able to get it to run now and i dont have my windows cd my computer came preloaded with it and dont get a cd i do a valid key for it but no cd
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by drop down menus and such do you mean add ons (toolbars etc)?
like file, edit, help and those
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